Ecommerce

Post-Pandemic: Consumers spend less and are more selective

London UK; 28th June 2022: Consumers are spending less and are more selective with their purchases, while 79% say they were more forgiving about delivery experiences during the pandemic. That’s according to new data from delivery experience platform Sorted, which unveiled the current consumer ecommerce and delivery trends in the face of the rising cost of goods.

Revolutionizing Retail: Live Online Video Sales Spurring Seismic eComm Paradigm Shifts

Even in a world where stunning technological advancements abound, seemingly daily, it’s not that often when such advancements have a genuine opportunity to revolutionize an entire industry—let alone one generating multi-trillion dollar annual revenues. Though exceedingly difficult and rare, that circumstance is not impossible. This as exemplified by the profound impact that live, in-person online video is now poised to make on the global e-retail trade, which some estimates project will grow to a staggering 5.4 trillion U.S. dollars in 2022.

New Study: Five years after EU antitrust fine, over half of UK Google Shopping ads still come from Google

Five years after the EU commission fined Google 2.4 billion euros ($2.65 billion) and ordered it to open up its Google Shopping service in Europe to external competition, a new study suggests around 53% of ads on the platform in the UK, still originate from Google itself - up from around 49% in 2019. The research from Searchmetrics indicates that after Brexit, Google is no longer trying to increase competition on its shopping platform in the UK.

New Study: ‘Bricks beat Clicks’ on Google as Walmart, Nordstrom and BestBuy make Big Search Visibility Gains in Pandemic Year 2

San Mateo / Berlin, February 2, 2022 – Traditional big box retailers and department store brands with brick-and-mortar locations dominate the list of top ten eCommerce websites with the biggest gains in google.com search performance[1] in 2021 new research finds. While apple.com enjoyed the biggest absolute boost in search visibility during 2021, established retail brands walmart.com, nordstrom.com, bestbuy.com and target.com are in the top five in the analysis by Searchmetrics.

Report: Digital Commerce mergers and acquisitions market will remain white-hot in 2022

London, UK – 25 January 2022. Hampleton Partners’ Digital Commerce M&A report reveals that sector M&A growth is at all-time high. The sector signed over 2,317 deals in 2021, a 34 per cent increase on the 1,725 deals closed in 2020, and a 65 per cent increase on 2019 figures.

Hampleton’s report also highlights $400 billion in disclosed transaction value across the sector in 2021, including $140 billion in the second half of 2021 – 21 per cent of which can be attributed to the take-private of buy-now-pay-later (BNPL) solutions provider Afterpay by payments company Square for around $30 billion.

Four in Ten Retail and E-commerce Organizations Struggle to Find the Most Efficient Tools for Data Acquisition

More than 40% of retail and e-commerce organizations have struggled to find the most efficient tools or tech stack for data acquisition over the past 12 months to help them rapidly analyze data in real-time resulting in actionable business insights; with 39% of respondents struggling to find reliable partners to outsource their web scraping activities to and 40% finding it challenging to ensure the quality of the data they were collecting.

New study: Amazon wins biggest share of Google results in Apparel, Beauty, Sporting Goods and Health eCommerce

Berlin / San Mateo, November 23, 2021 – Amazon.com (9.7%), nordstrom.com (8.0%) and adoreme.com (5.0%) are first, second and third for the share of organic search results on Google’s first page when U.S. shoppers search for Apparel. In the Beauty sector, amazon.com (17.3%) is ahead of ulta.com (6.9%) and sephora.com (5.1%), while in Furniture the top three are wayfair.com (15.3%) amazon.com (11.3%) and homedepot.com (10.7%).

Mobile trade-in programs returned $571 million to U.S. consumers in Q2 2021

26 August 2021—Assurant, a leading global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases, today announced findings from its analysis of the mobile device trade-in and upgrade market for Q2 2021. Its Q2 Mobile Trade-in and Upgrade Industry Trends report reveals that mobile trade-in programs in the U.S. returned $571 million to consumers, a 152% increase from Q2 2020 and a 25% increase over Q2 2019, reflecting a return to pre-pandemic levels.

Businesses lose up to $250m every year to unwanted bot attacks

Manchester, UK – 11th August 2021—Netacea, the bot detection and mitigation specialist, today announced results from a new report that reveals the high price that businesses pay because of bot traffic.

According to survey respondents, automated bots operated by malicious actors cost businesses an average of 3.6% of their annual revenue. For the 25% worst affected businesses, this equates to at least a quarter of a billion dollars ($250 million) every year.

How Retailers Use Software to Improve Customer Experience

Technology has penetrated almost every segment of the retail industry, from inventory management to customer service. The latest software solutions driven by machine learning, artificial intelligence, and automation allow for faster data analysis and deliver highly personalized customer experiences.

Here is how you can use software to boost user satisfaction.

Big Data Is the Future of the Retail Sector

In the competitive retail sector, brands need to continuously analyze market trends, monitor competitors, and collect customer data. That is where big data steps in.