Technology

• A quarter of us don’t complain about poor service, over half give excuses to get company representatives off the phone, and nearly two-thirds say businesses get it wrong about how good their service is.
• This “traditional British reserve” is undermining efforts to improve customer service – with many companies only learning about customers’ issues when they leave.

London, UK, 14th July 2021: How many of us have told a waiter we were happy with an overcooked meal or said our broadband or banking services were fine just to get a company representative off the phone?

- By Gabriela Garner, Product Marketing Director at Kofax

The use of electronic health records has significantly improved the level of service patients receive today. At the same time, however, data breaches are also becoming common place. This isn’t surprising – today’s patient lifecycle has more touchpoints than ever before. Additionally, networked multi-function devices (MFD) such as copiers and printers are now mainstream in healthcare.

UNICOM® Systems, Inc. releases Focal Point V.7.4.3 with enhanced analytics, data visualization and reporting for project portfolio management

MISSION HILLS, CA – June 30, 2021 - UNICOM Systems, Inc., a division of UNICOM Global, has released a new version of its enterprise project portfolio management (PPM) software, Focal Point version 7.4.3, which offers enhanced data analytics, visualization and reporting.

In its latest white paper, the benchmarking and testing expert analyzes the challenges of testing, the benefits of automated test solutions to help clients expedite time to market and maintain quality.

The ultimate versatile tablet is designed with next generation communications, usability and security in mind, alongside the need for legacy systems access.

BRACKNELL, UK. 29th June 2021 – Panasonic today announced the successor to its best-selling fully rugged tablet with the introduction of the TOUGHBOOK G2. Designed with next generation communications, usability and security in mind whilst still providing access to important legacy systems, the TOUGHBOOK G2 is the ultimate versatile tool for mobile workforces.

ARIS has been awarded third position in the most difficult competition category at Spaceport America Cup 2021. Having successfully built its first sounding rocket made to fit a hybrid-propellant engine, it was judged for its performance in real-life conditions against 14 other entries from universities across the world.

The entry from ARIS, named Project PICCARD, demonstrated that a rocket with a 4-kilogram payload can be launched 30,000 feet into the air with all parts safely recovered after flight. Its performance represents both an ecological and economical future of space exploration as all the parts can be reused.

UKCloud is first tech firm in the UK to achieve Social Value Quality Mark Level 2 extending its leadership in social quality excellence, delivering positive measurable impact for the UK with new independent report and partner charter.

London – 28th June 2021 - UKCloud, the multi-cloud experts dedicated to making transformation happen across the UK public sector, has today announced it is the first UK tech firm to achieve SVQM Level 2 – a mark that recognises the highest known standards in values-led business. UKCloud has released the independent report, ‘Measuring what matters’, which has been independently published by Social Value Business.

Paris - June 24, 2021 Capital Banking Solutions, the global provider of integrated banking software in Europe, Africa, Central Asia, Middle East and America has been named for the 4th year in a row a Base and Regional Player for new deals and a Solid Player in Forrester’s Global Banking Platform Vendor Pyramid 2020 with 25 combined deals.