Global trade is complex. Even if you do not ship internationally, you likely rely on foreign suppliers, so events that happen halfway around the world can trickle down to you. What are you supposed to do when disruptions can happen anytime, anywhere? The answer is artificial intelligence. This technology can help you identify gaps, predict changes and find solutions.
In today’s hypercompetitive and client-centric landscape, businesses must do more than assume what their customers want — they must listen. Customer feedback gives helpful insights that can inform branding, guide messaging and strengthen client relationships.
Customer reviews are most effective when they serve a specific purpose. Without defined goals, data collection can become scattered and difficult to apply. Businesses should consider the following to focus efforts effectively:
Unchecked work-related exhaustion could have dire effects on people's mental, physical and emotional well-being and devastating impacts on an organization. Effective leadership understands their employees are human. When burnout strikes the workplace, you must look for the signs and make changes accordingly.
In today’s hyper-connected digital environment, omnichannel support has shifted from a competitive advantage to a business necessity. Organizations that deliver consistent, integrated customer experiences across multiple channels — social media, email, phone, chat and more — are better positioned to drive loyalty, enhance operational efficiency and achieve long-term growth.
AI Supercharging U.S. E-Commerce Counterfeit Crisis
An explosive new report, "The Counterfeit Buyer Teardown," paints a concerning picture of a rapidly evolving and increasingly sophisticated counterfeit goods market, driven by a new factor: Artificial Intelligence. Forget the back alleys; findings from the research—conducted by market research firm OnePoll and AI company Red Points in February 2025—highlight that the future of fakes is digital, AI-assisted, and alarmingly mainstream.
In a world overflowing with data and jargon, a business blog has become a way to step outside the technical language and connect with consumers. In that connection lies a technique many companies use today — storytelling. For business professionals and communication pros, weaving a narrative into blog content is imperative.
Storytelling is an opportunity to turn abstract concepts and complex information into something relatable. Whether breaking down the latest software update or a shift in digital infrastructure, a good story can ground the message and keep audiences engaged.
In today's digital landscape, it makes sense for you to transition your brick-and-mortar store to an e-commerce platform. Today's customers want convenient, flexible shopping experiences with around-the-clock access to goods and services.
Of course, taking advantage of a broader customer base, lower overhead costs and the ease of targeted advertising requires a careful, well-thought-out approach. Here are eight tips to help you launch your e-commerce business model.
In today's business world, the health of IT hardware plays a critical role in daily operations. Even the most advanced systems experience wear and tear over time. Recognizing early signs of hardware failure helps IT professionals act before minor issues become major disasters. Here are 10 warning signs to watch for, plus strategies to respond effectively.
IT hardware is designed to operate quietly. Unusual sounds like clicking, grinding or high-pitched whirring often signal trouble. Hard drives, in particular, are prone to making clicking noises when their read/write heads malfunction.
