Devin Partida

First Name
Devin
Last Name
Partida

Member for

1 year 6 months
About

Devin Partida is the Editor-in-Chief of ReHack.com, and is especially interested in writing about IT and BizTech. Devin's work has been featured on AT&T, Forbes and Nasdaq.

Latest Posts

Navigating the Privacy Concerns of Biometric Data in the Workplace

Biometrics are an increasingly common part of everyday IT functions. Facial or fingerprint scans offer a streamlined, reliable way to secure access to sensitive systems or bolster multi-factor authentication (MFA) practices, but they’re not without their controversies.

As cybercrime and digital privacy concerns have risen, the use of biometrics in the workplace can face scrutiny. Employers and IT managers should consider the potential drawbacks and create a formal plan to address them before implementing any biometric security measure.

Enhancing Workplace Accessibility: Strategies for Inclusive Design

Creating accessible and inclusive workplaces is essential for modern businesses aiming to thrive in a competitive industry. Prioritizing this aspect ensures employees of all abilities can fully participate, contributing their unique skills and perspectives. This commitment fosters innovation by encouraging diverse approaches to problem-solving.

Inclusive workplaces boost team satisfaction by creating environments where everyone feels valued and supported. Embracing usability can position organizations as forward-thinking, ethical and ready to meet the needs of a dynamic workforce.

The Role of Mobile Apps in Driving Nonprofit Campaign Success

Mobile apps offer another way to engage donors and remind them a nonprofit needs their contributions to thrive. Watching technology combine with philanthropy is thrilling. Nonprofits have struggled over the years to attract and retain donors, but tapping into app technology improves the odds. 

Nonprofits are already using mobile app technology to build relationships with the people they serve and those who believe in their causes. Knowing mobile apps can drive success and implementing them for success are two different things. Many factors come into play, such as what type of device people use, how the app functions and what the organization should offer through the app.

Building a Scam Response Plan: Steps Every Business Should Take

Today’s businesses face the constant threat of scams, costing them resources and dipping into profits every year — the average cost of a data breach was $4.88 million in 2024. While smaller organizations may see less of an impact, the costs can still add up. Having a plan in place reduces the expense and gets the business back up and running quickly so it doesn't suffer from lost business.

Using AI to Personalize Customer Interactions in Real Time

Artificial Intelligence (AI) in customer service and personalization has completely transformed how businesses connect with their audience. With tools like machine learning and natural language processing (NLP), companies can now analyze large amounts of data to create tailored experiences that feel more personal and relevant.

Whether through AI-powered chatbots offering instant support or recommendation engines suggesting products based on past behavior, AI helps meet customer expectations in real time. Personalized experiences keep them engaged, satisfied and loyal, which drives business growth and improves consumer relationships.

Navigating Conflicts in Multi-Departmental Organizations

Businesses with multiple departments often have a diverse mix of employees with different backgrounds and various perspectives. Conflicts are more likely to happen when people communicate in different ways or fail to understand where the other person is coming from. 

Leadership can implement practices to avoid many misunderstandings, but occasional tension will still occur. Knowing the best strategies to try to stop conflict before it starts and manage it when it does can keep the team moving forward and a company’s culture thriving. 

Enhancing CX With Data-Driven Insights From CRM Systems

Many people think customer relationship management (CRM) tools are primarily used by sales professionals. However, these products can also improve client experiences by giving personnel more insights into behaviors, preferences and pain points. Perception changes that position CRM software as a customer experience driver can help those in people-oriented roles get better results and become more productive.