Real Wire

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RealWire is an award-winning online press release distribution service with over 10 years of expertise and is first choice for many of the UK’s top digital PR and internet marketing professionals. RealWire has been the UK’s leading innovator in press release distribution introducing a Social Media News Release option in 2007 and its patent pending targeting system, PRFilter, in 2010.

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White lies leave UK companies in the dark Real Wire Wed, 07/14/2021 - 05:43
  • A quarter of us don’t complain about poor service, over half give excuses to get company representatives off the phone, and nearly two-thirds say businesses get it wrong about how good their service is.
  • This “traditional British reserve” is undermining efforts to improve customer service – with many companies only learning about customers’ issues when they leave.

London, UK, 14th July 2021: How many of us have told a waiter we were happy with an overcooked meal or said our broadband or banking services were fine just to get a company representative off the phone?

Bamboo Systems Models How to Reduce Data Center Carbon Footprint with Arm Servers

SAN JOSE, CA – July 13, 2021 – Bamboo Systems, a provider of revolutionary Arm-based, enterprise-classed servers architected to meet the needs of today’s software design and data center demands, today released a whitepaper “Reducing Your Data Center Carbon Footprint with Bamboo Arm Servers” which analyzes the energy used by different types of data centers. Bamboo found that an Arm server-powered data center reduces CO2 production by 74 percent, equivalent to almost half a million barrels of oil.

Research: 94% of organizations have suffered insider data breaches

Human error is the top cause of serious breaches but malicious attacks are IT leaders’ biggest concern.

London, UK – 13th July 2021 – Egress’ Insider Data Breach Survey 2021 has revealed that an overwhelming 94% of organizations have experienced insider data breaches in the last year. Human error was the top cause of serious incidents, according to 84% of IT leaders surveyed. However, IT leaders are more concerned about malicious insiders, with 28% indicating that intentionally malicious behavior is their biggest fear. Despite causing the most incidents, human error came bottom of the list, with just over one-fifth (21%) saying that it’s their biggest concern.

UK Cyber Security Council Calls for Organisations to Recommit to Investment in Continuous Professional Development

As the nation recovers from the impact of COVID-19, investment in cyber security skills and training will be critical to the future success of the national economy

London – 13th July 2021 – The UK Cyber Security Council – the self-regulatory body for the cyber security education and skills sector – today issued a rallying call for industries to recommit to investment in cyber security skills development as they transition back to regular working practices following the disruption caused by the COVID-19 pandemic.

Confirmit Named as a Strong Performer In Customer Feedback Management Report by Independent Research Firm

Confirmit has been named as a Strong Performer in The Forrester Wave™ Customer Feedback Management Platforms, Q2 2021 evaluation.

“Having Confirmit named as a Strong Performer in the Forrester Wave™ is, in our opinion, an endorsement of the potential we are able to deliver upon for our clients now that we have successfully merged our two businesses – Confirmit and FocusVision – to create Forsta, the world’s leading Experience and Research technology company,” comments Noel Hamill, Chief Marketing Officer at Forsta.

The Tech Trailblazers forecast future tech startup trends in new eBook

‘Tech Trailblazers @10’ celebrates 10th awards edition with startup advice and insights

London, UK – July 7th 2021 – The Tech Trailblazers Awards today launches Tech Trailblazers @ 10, a new eBook packed with resources to celebrate its 10th edition.

The book is an engaging read for anyone in enterprise technology or the global tech startup community - offering current and future insight into technology subsectors, as well as 2030 forecasts on the enterprise tech startup landscape, advice for startup founders, winner spotlights, #OnFire podcasts and more. Click here to download a copy: https://techtrailblazers.com/10-years-ebook/

USU cited as a large established provider in the Enterprise Service Management market

Moeglingen, July 7, 2021 The US analyst firm Forrester Research provides an overview of 30 software providers in its recent report "Now Tech: Enterprise Service Management, Q2 2021". With its software solution for Enterprise Service Management, USU is one of 8 included vendors categorized as large established players and is mentioned as a manufacturer "with ESM-focused functionality". The market study supports companies in the identification and selection of ESM providers and is available for free download on bit.ly/forrester-esm-report

Research: Half of businesses now have a policy on whether to pay out on ransomware

New research by Databarracks has revealed 54% of businesses now have a defined policy in place to deal with ransomware attacks – whether this means paying a ransom, relying on insurance policies or refusing to pay at all.

The findings are from Databarracks’ 2021 Data Health Check, launching today. Running since 2008, the annual report surveys over 400 IT decision-makers in the UK on critical issues relating to cybersecurity, IT resilience, cloud and remote working.

When asked if their organization had a policy for paying out on ransomware attacks:

Insider breaches the top cause of cyber incidents according to latest ICO data

London, UK – 7th July 2021 – Insider data breaches were the top cause of data and cyber security incidents reported to the ICO in the first quarter of 2021, according to the ICO. 57% of reported incidents were caused by insiders, with over 1,000 incidents reported in the first three months of 2021. Misdirected email was behind most of the incidents, with over 400 reports made to the ICO. Phishing was the second-biggest named cause, with over 200 incidents caused by employees falling for malicious emails.

For the fourth quarter running, healthcare was the hardest hit, with over 420 reported incidents in just three months, while financial services was the industry targeted with the most phishing attacks.

Tableau Extends Augmented Analytics, Bringing the Power of AI to Everyone

SEATTLE – Tableau, the world’s leading analytics platform (NYSE: CRM), is bringing data analytics and AI together in a suite of new and expanded augmented analytics features. Tableau’s latest release will empower more people with the right technology to make smarter and faster decisions regardless of their role and skill level.