Eleanor is the founder and managing editor of Designerly Magazine. She’s also a web design consultant with a focus on customer experience and user interface. She lives in Philadelphia with her husband and dogs, Bear and Lucy.
Data protection involves more than just keeping your customers’ personal information safe. You also must be aware of state, federal and international laws regarding data privacy compliance. Busy entrepreneurs may find data protection falls to the wayside amidst the dozens of tasks vying for attention.
A CX (customer experience) strategy is needed to gain a competitive advantage. These days, customers care more about the service than the price or the product itself. In fact, it’s becoming one of the highest key brand differentiators for companies.
Positive experiences build customer loyalty, retain more customers and turn buyers into brand advocates. Yet, every interaction at each touchpoint must create a good experience.
Therefore, if you have a CX strategy but think you need to improve it, understanding your audience first is key.
Do you offer a product or service that would work well with monthly recurring billing? Subscription boxes and ongoing relationships both can be quite profitable for small businesses. However, there are some things you need to know before you take on this type of client relationship.
Subscrybe recently reported the subscription economy will hit $274 billion this year, or increase by 23% between 2021 and 2022. If you’ve been thinking about jumping into this business model, now is the perfect time with so much growth.
Good money management is crucial for any nonprofit, regardless of sector or niche. Without the right records, any organization will have difficulty managing funds, transactions and expenses. It’s vital to ensure accountability and control stewardship of reserves.
Digital accounting software can be a major asset for any nonprofit wanting to stay on top of fund management.
These four accounting programs are some of the best out there — and any nonprofit wanting to improve its stewardship of funds may benefit from their use.
The inability to have fundraising events and connect face-to-face with donors has hurt many nonprofits and their money-raising efforts. The pandemic changed the way nearly every type of business operates, including charities.
According to Double the Donation, giving grew 4.1% in 2020, marking a sixth consecutive year of increase. The researchers found that most organizations leave a lot of potential funds on the table and don’t follow up to secure the donations.
