Eleanor is the founder and managing editor of Designerly Magazine with a passion for sharing business leadership and branding strategies. She’s also a web design consultant with a focus on customer experience and user interface.
Artificial intelligence (AI) is rapidly changing the business landscape. Developments in these technologies have improved efficiency, streamlined tasks, and enhanced decision-making by optimizing processes, increasing productivity and delivering accurate insights. However, as beneficial as it has been, researchers and corporations are concerned about the technology’s carbon footprint.
Earth Month in 2025 is an opportunity for you to lead with purpose. People pay attention to how brands show up, and they expect more than just a green logo or a recycled social post. Your customers want to see action, not just talk.
You don’t need to be a global giant to make an impact. Whether you run a growing business, design for ethical brands or manage marketing campaigns, this month is your chance to do something real — and make it stick long after April ends.
Choosing the right location for your company headquarters is one of the most critical decisions you’ll make as a small-business owner. It can boost operational efficiency, attract top talent and position your company for long-term growth.
However, with so many factors to weigh — ranging from the surrounding community to the building itself — it’s essential to approach this decision strategically. To help you navigate this process, here are seven key considerations to keep in mind when selecting your company headquarters.
When you think about customer experience (CX), the first thing that may come to mind is an interaction with a friendly employee. However, creating a great customer exchange involves more than a single positive instance. How shoppers feel at every touch point can be the difference between a one-time buyer and a lifelong supporter.
That’s when small businesses must consider building a CX culture. This strategy is where everyone puts the buyer first in every aspect of the company. Building a strong CX culture sets the foundation for sustainable growth, and leaders must take accountability by following the right steps.
Artificial intelligence (AI) is rapidly changing the business landscape. Developments in these technologies have improved efficiency, streamlined tasks, and enhanced decision-making by optimizing processes, increasing productivity and delivering accurate insights. However, as beneficial as it has been, researchers and corporations are concerned about the technology’s carbon footprint.
Star employees stand out as people with strong work ethics and likely wear many hats. When one of your top performers hands in their resignation, it can knock the breath out of you. Small-business owners often grow close to their longtime staff. You are losing someone you likely value as a colleague, friend and top talent.
If handled incorrectly, a single resignation can become a tsunami of employee churn. Fortunately, some solid next steps can help you retain other workers and minimize the impact.
If you sell a product that people usually buy once — like a wedding dress, high-end mattress or safe — you have probably wondered how to build customer loyalty when there is no obvious path to a repeat sale. It is easy to fall into the trap of thinking loyalty only matters for subscriptions or everyday items, but that is a myth.
Knowing whether leads come from targeting, word of mouth, paid ads or none of the above can be challenging. While no one-size-fits-all approach that guarantees conversions exists, there are some “secret ingredients” the most successful product advertisements share. Knowing what they are and how to use them can drive brand recognition and sales.
Global trade is complex. Even if you do not ship internationally, you likely rely on foreign suppliers, so events that happen halfway around the world can trickle down to you. What are you supposed to do when disruptions can happen anytime, anywhere? The answer is artificial intelligence. This technology can help you identify gaps, predict changes and find solutions.
Unchecked work-related exhaustion could have dire effects on people's mental, physical and emotional well-being and devastating impacts on an organization. Effective leadership understands their employees are human. When burnout strikes the workplace, you must look for the signs and make changes accordingly.
In today's digital landscape, it makes sense for you to transition your brick-and-mortar store to an e-commerce platform. Today's customers want convenient, flexible shopping experiences with around-the-clock access to goods and services.
Of course, taking advantage of a broader customer base, lower overhead costs and the ease of targeted advertising requires a careful, well-thought-out approach. Here are eight tips to help you launch your e-commerce business model.
The amount of information business partners need to share is greater than ever. Instantaneous access to analytics and in-progress projects is crucial for communications. Business-to-business (B2B) integrations are essential in modern companies prioritizing clarity and transparency. How does this look when implemented, and what advantages does it bring to warrant the urgency?
Earth Month in 2025 is an opportunity for you to lead with purpose. People pay attention to how brands show up, and they expect more than just a green logo or a recycled social post. Your customers want to see action, not just talk.
You don’t need to be a global giant to make an impact. Whether you run a growing business, design for ethical brands or manage marketing campaigns, this month is your chance to do something real — and make it stick long after April ends.
