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Kofax Announces 2022 Customer Excellence Award Winners for Digital Workflow Transformation

4 years ago By Real Wire

London, July 21 2022 – Kofax®, a leading supplier of Intelligent Automation software for digital workflow transformation, today announces the winners of its 2022 Customer Excellence Awards at Kofax Accelerate, the company's annual virtual customer event. Customers who received awards are honored for their stand-out achievements with Kofax products, and for demonstrating the ability to Work Like Tomorrow™ – today. Nominations were submitted for recognition across award categories for the Americas, EMEA and APAC regions:

Databarracks: Cyber attacks are now the #1 cause of data loss

4 years ago By Real Wire

New research by Databarracks has shown that 38% of organizations reported cyber attack and internal breaches as a cause of data loss in 2022.

The findings come from the annual Data Health Check, a survey of 400 IT decision makers. This year’s survey focused on themes of Ransomware, Cyber, Backup, Disaster Recovery and Business Continuity.

New LTE700 antenna from HUBER+SUHNER empowers mission-critical networks

4 years ago By Real Wire

As the amount of data traffic for mission critical networks continues to grow, this directly impacts the requirement for a broader frequencies range. To meet the challenge of this increasing demand, HUBER+SUHNER has developed the LTE700 antenna, the latest addition to the Special Communication portfolio, enabling reliable communication for private and mission critical networks.

The LTE700 antenna operates between a range of 698 – 960 MHz and is able to empower private networks across a number of verticals, from private business operations such as smart metering and smart grids, to blue-light and emergency service communications, traditionally found in the lower frequency bands.

Return of the Highstreet? 40% of ecommerce businesses in Europe plan to open a physical store

4 years ago By Real Wire
  • New research from Tribe Payments shows two in five (40%) ecommerce businesses in Europe plan to open a physical store in the next three years.
  • Around a third of online merchants also expect to launch their own branded store cards, mobile apps and add payment options to better compete.
  • But half of ecommerce brands struggle to compete with large chains that offer an innovative customer experience at the checkout.

London, 19th July 2022 – A new report launched by payments technology provider Tribe Payments today reveals that two in five (40%) ecommerce businesses in Europe plan to open a physical store in the next three years.

Westcon-Comstor wins best UK apprenticeship scheme for the third time

4 years ago By Real Wire

Judges of the CRN Sales and Marketing Awards praised Westcon-Comstor’s dedication to nurturing the next generation of tech leaders

LONDON, UK – 19 July 2022 – Westcon-Comstor, the global technology provider and specialist distributor, celebrated a new win at the CRN’s Sales and Marketing Awards 2022, taking home ‘best graduate and/or apprentice scheme’ award for the third year. Launched in 2017 as a direct response to the IT industry’s skills gap, Westcon-Comstor’s apprenticeship scheme has gone from strength to strength, with 76% of apprentices being offered roles within the company in the UK.

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5 Technologies to Boost Your Customer Experience

4 years ago By Eleanor Hecks

The thing that makes you stand out from competitors is the experience you provide your customers. Fortunately, more and more technology is making it easier than ever before to offer a positive customer experience (CX) to your clients. You don’t have to reinvent the wheel. 

Simply tap into the power of new advances in big tech. Some tech products may be fairly expensive when they first release but drop in price later. Know your budget limits for new items and wait for a deal before adopting them. 

Peak season staff squeeze: 44% of retail leaders fear they don’t have enough staff to cope with next ecommerce rush

4 years ago By Real Wire

London, 18th July, 2022: 44% of retail leaders say they don’t have enough staff to support the upcoming peak season, and need to staff up. That’s according to new data from Delivery Experience Platform Sorted, which found that retail customer service and operations managers believe they are understaffed for the upcoming ecommerce rush, with 52% fearing service levels will drop as a result.

New research: Fashion shoppers’ post-purchase selfies are key to cutting the rising volume of online returns

4 years ago By Real Wire

61% of US and UK consumers say seeing visual user-generated content (UGC) from other customers can reduce the growing number of fashion ecommerce returns which is hitting retailers’ profitability and sustainability goals. And around half of consumers now accept that returning online fashion purchases is bad for the environment

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