Big Data

Confirmit Research Reveals Critical Areas that Drive Customer Experience Success

New York, NY: 29 January 2018: The State of CX survey, run by Confirmit and Engage Business Media, has revealed that customer experience (CX ) professionals are right to put ROI, data integration and executive buy-in top of the CX "wish list" for 2018.

The research found that despite increasing recognition of the importance of taking a customer-centric approach to business and investment in CX programs, ROI is the biggest area of failure with only 20% of companies scoring 9 - 10 for seeing a ROI, and 14% scoring 0-2.

Handling Big Data with Salesforce Einstein - All that you wanted to know about it

Today’s digital world is all about Big Data. The cumulative figure of data is so large that trying to prove its enormity numerically would perhaps turn futile because people would find it difficult to comprehend the numbers. Instead, naming it, Big Data could make it easier to get some idea about its size. However, for those who would still be interested in numbers, it is worthwhile mentioning that according to IBM estimates every day we generate data amounting to 2.5 quintillion bytes, which is equivalent to 1018 bytes. The most exciting aspect of the enormous data is that 90% of what is on the internet today belongs to the last two years. This gives enough hints about the stupendous rate of data growth and its future.

A Simple Guide to Oracle Remote DBA to Optimize Your Business

If you are a business owner then you appreciate the unique challenges that you have to overcome. Modern business is now global and this means stiffer competition, especially for startups and smaller enterprises. The advent of the internet marketplace has also necessitated the need for new marketing strategies to stay ahead of the pack.

Within all these changes, there is one uniform strand; the importance of data. With so much information being generated, traditional data storage and management tools are no longer viable. Cabinet files have become obsolete, especially with the growing influence of online businesses.

IOVOX wins Big Data and IoT Excellence Award

SAN FRANCISCO, May 23, 2017 – IOVOX, a global call analytics company, has added to its growing trophy case having won the Outstanding Analytics Infrastructure Award at Computing’s 2017 Big Data and IoT Excellence Awards. IOVOX was shortlisted along with Aqulia Insight, IBM and Zebra Technologies and was declared winner by a judging panel which included representatives from Computing, CERN and the European Space Agency. With 15 categories covering all aspects of Big Data and the Internet of Things, the awards celebrated the achievements of the IT industry’s best Big Data and IoT companies, products and personalities. The winners were announced at a ceremony in London on Wednesday May 17th. 

Clouding the Issue – Your Data Security

According to Gartner, SaaS (Software as a Service) solutions are expected to grow a further 20.3% in 2016 to $37.7 billion, which is just a fraction of the 16.5% predicted growth for the whole public cloud service industry, from $175 billion in 2015 to $203.9 billion in 2016.

The ‘cloud’ is a term that’s used pretty freely nowadays, with varying degrees of accuracy. In a nutshell, anything cloud refers to ‘cloud computing’, the process of sharing internet-based data to any other device, from any other location.

Is Keeping Your Health Records in the Cloud a Good Idea?

The health record is an essential communication tool that supports clinical decision-making. Concern about patient privacy and confidentiality is as old as medicine itself. When it comes to our medical records, nothing is more important than our privacy.

Digital technology has radically transformed our world. Tablets, smartphones, and web-enabled devices have radically changed our daily lives and the way we communicate. The healthcare industry is sensibly trying to balance between innovation and patients’ privacy.

Empowering Education in the Age of Big Data

Today the teaching pedagogy has changed dramatically. With innovations in technology and increasing student mobility, educational delivery is changing constantly. Many schools have adopted the idea of personalized learning and they examine each student on their cultural background, needs and interests to create a customized educational program to generate interest and maximize outcomes.

Big Data? Hadoop might be your thing

Software as a Service (SaaS) can turn out to be the Sales and Marketing’s biggest demon if the business plan is a faulty one. The SaaS model itself has little to take blame. SaaS was to be shared with entities that could construct the ideal enterprise level solution and provide its constant support during the implementation. It doesn't always work out that way, but some solutions work better than others.