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70% of Contact Centers Require Customers to Read Sensitive Data Aloud, Increasing Security Risks

Boston – Oct. 30, 2017 – A new survey of contact center agents conducted by Semafone reveals the dire state of contact center data security. Drawing responses from more than 500 agents across industries around the globe, the survey shows that a concerning number of contact centers rely on outdated, risky practices for customer interaction, data collection and fraud prevention. This exposes organizations to inside and outside security threats, and puts sensitive customer information at risk for brand-damaging data breaches.

AllClear ID Named a Leader in Customer Data Breach Notification and Response Services Report

AUSTIN, TX – October 30, 2017 – AllClear ID, the industry leader in customer data breach notification and response, today announced it was recognized as a “Leader” in The Forrester Wave™: Customer Data Breach Notification And Response Services, Q4 2017 report by Forrester Research, Inc. AllClear ID is one of two Leaders recognized in the report.

Forrester Research, Inc. determines the ranking based on 18 criteria evaluating each provider’s current offering, strategy, and market presence. The report states that AllClear ID’s “core business is customer breach notification and response services…[and] puts a heavy emphasis on prevention and planning.”

Building A Successful B2B Social Media Marketing Campaign

If you are asked to think about a page/profile that is very successful on social media, you will hardly think of a Business to Business (B2B) company. This is because Business to Customer (B2C) companies have understood much more quickly the importance of this medium as a digital marketing strategy and dominated the market. But it is foolish to think that social networking is only about talking to end consumers.

Smart Cities Need Smart Solutions For Critical Communications And Security Says ETELM

Berlin, Germany, 25 October 2017 – Safety must not be compromised when developing the smart cities of the future and Critical Communications is the true cornerstone to it, warns Paul Ward, International Sales Director of ETELM, a leading manufacturer of advanced Mission Critical Communications systems. Speaking at Broadband World Forum 2017, Ward put a focus on new and emerging technologies currently facing market testing, and stressed the importance of smart cities having smart communications solutions as part of the infrastructure from the outset.

Parrot Bluegrass The Multipurpose Quadcopter Solution For Agriculture

Parrot Bluegrass is the first Parrot quadcopter specifically designed for agriculture, and is the latest Business Solution from Parrot joining and complementing the Parrot Professional range. This includes the Parrot Disco-Pro AG & Parrot Bebop Pro-3D Modeling, which launched earlier this year, and more recently - Parrot Bebop-Pro Thermal.