New Research Shows Cyber Criminals Focused on Credential Theft

28 September 2017 – Criminal tactics used to access user credentials are growing in prevalence and sophistication, according to the findings of WatchGuard’s latest quarterly Internet Security Report, which explores computer and network security threats affecting SMBs and distributed enterprises. The findings also show that a record 47 percent of all malware is now new or zero day and able to evade signature-based antivirus solutions.

Infographic: Brands Failing to Deliver on Chat Customer Experience

Reading, UK – Consumers increasingly want to use chat for customer service – but companies are failing to meet their changing expectations. Nearly three quarters (72%) of consumers say a good chat experience will make them more loyal – however only 15% say they are always happy with the service they receive. These are amongst the headline findings of the Eptica 2017 UK Chat Study, released today.

65% of consumers say they are happier using chat now compared to five years ago, but 69% complain of having to wait in queues, agents that don’t have access to the right information (60%) and being forced to repeat themselves multiple times (54%). Just 16% feel they get a personalized experience.

Fast-Loading AMP Pages Dominate Google’s First Page Results for Media and News Searches

San Mateo, September 26, 2017 - News and information publishers who enable fast-loading Accelerated Mobile Pages (AMP)[1] for Google searches now overwhelmingly top mobile search results, suggesting holdouts are increasingly likely to lose readership and advertising revenue, new Searchmetrics research finds.

Archive2Azure by Archive360 Adds Support for Microsoft Cognitive & Media Services and Azure Archival

Archive360, a leading provider of data migration and management solutions for the Microsoft cloud, today announced Archive2Azure’s day-one support for Microsoft Azure Cognitive & Media Services and Microsoft’s new Azure Archival storage tier. With the goal of eliminating time consuming, manual indexing of audio and video files frequently stored in SharePoint Online, OneDrive and Azure, Archive2Azure now expands on Microsoft machine learning capabilities for more intelligent and automated audio and video indexing, search, translation and transcription.

Few Essential Tips That Will Help You Ace Your Social Media Game

Hardly anyone guessed that social media platforms would prove to be one of best places for marketing. As conceptualized by the founders, social media networks were meant to be the venues for social interaction; however, with the passage of time, these networks have proven to be the popular marketplaces for almost all types of businesses. If your company or business is yet to make an impact on social engagement, it is time to keep pace with the times and plunge to social media marketing with no further delay.

Global Vodafone Survey Shows Strong Cyber Security Helps Businesses To Grow

A new cyber security report from Vodafone, Cyber Security: The Innovation Accelerator, highlights a strong link between how cyber security is used and business success, with 86 per cent of high-growth companies[1] seeing information security as an enabler of new business opportunities, rather than simply a means of defense. 

The research showed a number of perceived benefits that strong cyber security can bring to the relationship between an organization and its customers:

Facts you did not know about the business ups and downs

Is your business suffering from loss even after applying several strategies? If yes, then it is time for you to diagnose the actual problem behind the downward status of the company. A good marketing strategy of any business is one of the ways to let the brands have significant exposure in the world and a better way to draw customers. Targeting the right customers is one of the first plans that every company owner must adopt. Today we shall give you some valuable ideas on how you can get tons of traffic to your business's website using the social media platforms.