LONDON, 21 June 2018 – NewVoiceMedia, a global provider of cloud contact centre and inside sales technology, has been named a Leader by Ventana Research in its 2018 Value Index for Contact Center in the Cloud. NVM achieved top positions for Reliability and Validation, for its efficient operations, global capabilities and customer satisfaction.
To succeed in any business, you have to take your business to people instead of waiting for them to come close to it. This is particularly true for online businesses especially e-commerce business that caters to B2B and B2C segments. With the majority of the population spending more time on the social media networks, it becomes imperative for e-commerce business to tap into the immense potential of social media for business gains. As the social media has now become a religion for most people and is an integral part of our lives, online businesses have to rework its marketing strategies with social media in mind.
OutSystems latest State of Application Development report highlights challenges for businesses developing apps in the UK
19th June 2018 - London, UK - UK businesses are at risk of experiencing an “app crunch” as fierce demand for apps meets a developer skills shortage and a lack of investment in customer-facing tools, according to the latest State of Application Development report from OutSystems, the global leader in low-code rapid application development.
The 2018 global research report examines the challenges faced, development priorities and acceleration strategies of IT teams worldwide, putting the spotlight on critical issues.
The presence of numerous website builders and CMS platform options makes setting up a store online a lot easier than it was before. Therefore, we see a lot of new spicks and span new e-commerce stores with a wide array of products but no customers. Many business owners are often too quick to blame their website template and core code for the lack of traffic. Nonetheless, how responsible can your code infrastructure be if several other stores are using the same code type or the same template?
Conventional business strategies are being challenged by emerging companies, designed solely as digital businesses. These agile companies have created new markets by solving familiar pain points and are destabilizing industry giants, driving a wedge between those businesses and their customers. At the same time, customers have become more demanding and set new service standards, much different from those of 20 years ago. On the occasion of eProseed TechForum, Tanguy Petre, CEO of iMendos, showed the participants how to improve business results through effective Customer Experience Management.
The modern workplace is undergoing a drastic transformation in terms of technological advancements and changing work culture. This has resulted in companies across the globe discovering new ways to collaborate and communicate with their employees, using Intranet software as a social tool to reengage end-users. One of the best ways to engage, inform and empower your employees in the workplace is by providing content that is genuinely interesting, with topics that truly resonate with your end users - which is why your Intranet News is the cornerstone of your company intranet.
Innovation, Excellence and Diversity celebrated at the data centre and cloud industry’s premier awards night
London/Monaco, 13 June 2018 – BroadGroup, the information media technology and professional services company, today announced the winners of the prestigious 11th Datacloud Awards. Recognised as the annual bellwether for the data centre and cloud industry, the awards recognise the leading individuals and companies shaping the global data economy and honour innovation, service excellence and diversity.
Ontario, Canada – June 12th, 2018 – New research released today by WinMagic shows that 87% of IT Decision Makers (ITDMs) limit their use of the cloud because of the complexity of managing regulatory compliance. A quarter (24%) said, it meant as a result, they only work with a single cloud vendor in their infrastructure, rather than exploit the benefits of a multi-cloud environment, such as cost effectiveness, flexibility, reliability, security and avoiding vendor lock-in.
Hands tied by management tools
