Automation

Gartner calls ‘hyperautomation’ the most important of the top 10 strategic technology trends for 2020. Is it worth the hype? The short answer is, “Yes.”

As 2020 has unfolded, digital disruption has had many organizations feeling the pressure to innovate to streamline internal operations and customer-facing experiences more quickly. However, as organizations look to drive innovation by transforming business processes, they often run into roadblocks or are uncertain of where to begin.

London, UK – 18 February 2020. The latest Autotech M&A market report from Hampleton Partners, the international technology mergers and acquisitions advisor, reveals that there is still everything to play for in the race towards the vehicle of the future, as some acquirers bet on the short-term opportunity of electric vehicle (EV) technology, while others favour the more ambitious, long-term developments in autonomous vehicle (AV) tech.

Modern enterprises are seeking to achieve greater levels of operational efficiencies by leveraging robotic process automation (RPA) and process transformation technologies. Despite all the work they are doing to automate and improve business processes, many implementations stall or stop dead in their tracks due to the complexity of the organisation’s data and unstructured documents. 60 percent of business processes contain some sort of unstructured data. Unstructured data can be PDFs, videos, photos, emails, websites, or any other format that’s not easily searchable.

31 October 2019: New research into job-seeker attitudes to digitization, automation and AI in the recruitment process has revealed how job-seekers are cheating recruitment technology platforms, to better their chances of landing a job. Seven in ten (67%) job seekers admitted to deliberately using optimization strategies to improve their chances of getting a job. 

The study, Hiring Humans vs. Recruitment Robots, by recruitment software provider TribePad canvassed the views of over 1,000 employees and job seekers in the UK. The findings revealed a worrying trend: as technology continues to permeate the recruitment and HR industry, job-seekers are looking for ways to game the system. 

DALLAS – September 17, 2019 – FireMon sets the stage to help customers now achieve what they thought was not possible. Today, FireMon announces a new approach to security process automation designed to take the traditional market for Network Security Policy Management (NSPM) solutions to the next level.

As innovation drives business revenue, security leaders are often forced to choose between secure practices and enabling innovation, despite the potential risk. FireMon rejects the tradeoff between business priorities and protecting the organization. Customers should be able to innovate in a secure manner without sacrificing either variable.

San Francisco: 6th June 2019: A new survey has shown that 88% of companies believe ‘self-service’ will be the fastest growing channel in customer service by 2021.

The State of Native Customer Experience Report, revealed today at Unbabel’s Customer Centric Conference 2019, details the opinions of senior executives surveyed at global companies (including several Fortune 500 organizations), regarding their worldwide multilingual customer support operations across the technology, retail, travel, finance, business services and entertainment sectors. 

lresford, UK, 10th January 2019 - CleverTouch Marketing, Europe’s leading Marketing Automation consultancy and service provider, recently surveyed 200 Heads of Marketing, Marketing Directors and CMOs in the UK, US and EMEA, to determine Marketing Automation adoption and usage in its State of Marketing Automation report, the first of its kind.

The survey, which compares opinions in key regions worldwide, reveals a gap in the perceived benefits of Marketing Automation in contrast to the reality of adoption, with many citing platform complexities and a lack of good content as the barriers to success.

The War for Talent

By Chris Huff, CSO, Kofax

December 3rd, 2018 - The Robotic Process Automation (RPA) market will continue to undergo dramatic and rapid maturation in 2019, but RPA companies are finding themselves at a tipping point: They will either grow into their lofty market valuations or we will start to hear the hissing of a deflating bubble and warning signs of a “hype cycle” crash.