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Retail Contactability - The Definitive Dozen: Research report reveals top 12 UK retailers using optimal technology mix to deliver greatest customer contactability

8 years ago By Real Wire

New research from Yonder Digital Group has identified which top retailers are most successfully deploying contact technology and channels to make it easy for consumers to get in touch with them. The research analysed how readily UK consumers could get in touch with retailers via their preferred channel and evaluated how effectively customer contact technologies (including chatbots, livechat AI, FAQ engines, intelligent forms, live call routing, etc.) had been integrated to provide seamless customer service.

Two thirds of Executive Search Firms fear they could be exposed to significant fines under the GDPR

8 years ago By Real Wire

30 April 2018, London - Research launched today by Invenias, the global leader in executive recruiting software, reveals that 65% of global executive search professionals consider their biggest GDPR-related challenge to be knowing whether the actions they’ve taken to comply will be sufficient. The second biggest challenge is understanding how the regulation applies to their business (57%) and the third biggest challenge was deemed to be the process of reviewing and cleansing data (53%).

Desktops or Laptops - Which is More Cost Effective for Your Team?

8 years ago By Sagar Mandan

Weighing cost-effective benefits between desktops and laptops is a primary concern among the companies. However, the underlying principle with cost effectivity relies on quality, feasibility, and usefulness of the product rather than just a mere affordability. How can you use a cheap and inferior quality desktop when your work relates to Web Developing, Architectural Designing, or Online Outsourcing?

WinMagic survey Finds Most Companies Won’t be Ready for EU GDPR Legislation on 25th May

8 years ago By Real Wire

Ontario, Canada - April 25th, 2018 - With just one month until the new EU General Data Protection Regulation Legislation (GDPR) comes into force, data security company WinMagic, has today released the findings of research that suggests many companies will not be ready when it takes effect on May 25th, 2018. 62% of IT Decision Makers (ITDMs) surveyed describe themselves as ‘confident’ in the build-up, with 1 in 5 (18%) saying they are nervous.

Lexmark Introduces New Generation of Mid-Range Monochrome Products for the Enterprise

8 years ago By Real Wire

MAIDENHEAD UK, 25 APRIL, 2018: Lexmark International, Inc., a global imaging solutions leader, today announced the release of a new generation of mid-range monochrome products for enterprise customers. These intelligent devices are equipped with the latest capabilities, allowing users to focus on growing their business. The new single-function and MFP series bring an unparalleled combination of reliability, productivity and security to desktop-sized devices built for large, medium and small workgroups within the enterprise.

WordPress Bicycle - CC0 Creative Commons via Pixabay

Give your WordPress website a boost by using the right combination of SEO plugins

8 years ago By Eric Dalius

Do WordPress websites offer the same convenience to small and big websites when implementing SEO? The question arises because the smaller is the website, lesser will be the content, and apparently it would receive fewer links. If this seems like a problem in doing well in SEO then when you look at larger websites that run into several pages have its own set of problems. Overall, SEO implementation is challenging no matter whether the website is big or small. If the site is huge, it faces challenges that are typical of its size and the same is true for smaller websites that struggle to gain momentum. Small websites have to fight it out with more significant sites, and it can appear to be a losing battle, which it is not.

GDPR Compliance Rules Require Over 2 Million Fleet Drivers To Revalidate Driving Licence Data Consent

8 years ago By Real Wire

GDPR based changes announced by the DVLA, this month, mean that over 2 million drivers will be required to grant new driving licence data permission to their fleet operator. Only by complying with the new rules, which come into effect 25th August 2018, will fleet drivers be properly checked.

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