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IKEA Receives USU Knowledge Award for Outstanding Use of Knowledge Management

Award ceremony at the USU World Summit conference

Möglingen, June 28, 2021 - The 2021 Knowledge Award for excellence in knowledge management in service goes to Sweden this year. The IKEA Group won the well-deserved award, which was presented at the USU World Summit 2021, with the implementation of its innovative service concept for knowledge management. USU's award to the multinational furniture group honors in particular new, inspiring and demonstrably successful ideas in the practical application of USU Knowledge Management solutions.

ARIS rocket wins third place at Spaceport America Cup 2021 with HUBER+SUHNER RF connectivity solutions

ARIS has been awarded third position in the most difficult competition category at Spaceport America Cup 2021. Having successfully built its first sounding rocket made to fit a hybrid-propellant engine, it was judged for its performance in real-life conditions against 14 other entries from universities across the world.

The entry from ARIS, named Project PICCARD, demonstrated that a rocket with a 4-kilogram payload can be launched 30,000 feet into the air with all parts safely recovered after flight. Its performance represents both an ecological and economical future of space exploration as all the parts can be reused.

Independent report finds every £1 spent with UKCloud generates £1.43 of social value

UKCloud is first tech firm in the UK to achieve Social Value Quality Mark Level 2 extending its leadership in social quality excellence, delivering positive measurable impact for the UK with new independent report and partner charter.

London – 28th June 2021 - UKCloud, the multi-cloud experts dedicated to making transformation happen across the UK public sector, has today announced it is the first UK tech firm to achieve SVQM Level 2 – a mark that recognises the highest known standards in values-led business. UKCloud has released the independent report, ‘Measuring what matters’, which has been independently published by Social Value Business.

How Retailers Use Software to Improve Customer Experience

Technology has penetrated almost every segment of the retail industry, from inventory management to customer service. The latest software solutions driven by machine learning, artificial intelligence, and automation allow for faster data analysis and deliver highly personalized customer experiences.

Here is how you can use software to boost user satisfaction.

Big Data Is the Future of the Retail Sector

In the competitive retail sector, brands need to continuously analyze market trends, monitor competitors, and collect customer data. That is where big data steps in. 

How IoT Can Vastly Improve Warehouse Management

Almost no one would argue against the idea that Amazon has been the face of innovation in the supply chain and warehouse management field. From the ecommerce giant’s use of an automated robot army, like Kiva smart shelves and order-packing machines, to its intelligent and voice-enabled picking system, efficiency is the name of the game. Unfortunately, it gives the impression that many competitors, especially small-time operations, cannot hope to compete in the space.

Capital Banking Solutions a Solid and Regional Player in Forrester’s Global Banking Platform Deals Survey 2021

Paris - June 24, 2021 Capital Banking Solutions, the global provider of integrated banking software in Europe, Africa, Central Asia, Middle East and America has been named for the 4th year in a row a Base and Regional Player for new deals and a Solid Player in Forrester’s Global Banking Platform Vendor Pyramid 2020 with 25 combined deals.

SANDSIV Wins Frost & Sullivan Award for Leadership in European VoC Industry

ZURICH, SWITZERLAND, 24.06.2021 – SANDSIV, EMEA’s leading customer experience management solution provider, has won the 2021 Frost & Sullivan Best Practices Product Leadership Award in the European Voice of the Customer industry. The award follows recognition of SANDSIV’s flagship sandsiv+ platform by both Gartner and Forrester Research as a VoC market leader, marking SANDSIV’s arrival as a global leader in the CX/VoC space.

SANDSIV’s market leadership extends beyond Europe. From its headquarters in Switzerland, SANDSIV delivers CX solutions to clients in 16 countries, including multinational telecommunications firms A1 Group and MTN Group.