Information Technology

Nearly two thirds of UK enterprises have invested in improving digital customer communications during the pandemic

But over half believe their short-term fixes won’t be fit for the long term

Crawley, UK, April 21, 2021 – With most people locked down and relying on digital communications during the pandemic, around two thirds (64 per cent) of UK IT leaders questioned in a new survey reveal that their organization has made technology changes to improve digital interaction with customers. The same number of respondents (64 per cent) have made changes to handle greater volumes of interaction on their websites, social media and other digital channels. However, in each case more than half (56 per cent), expect to make additional investments to ensure those changes work in the long term.

New SQL Monitor release gives organizations control on-premises and cloud databases from a single global dashboard

Cambridge UK, Thursday, 15 April – To help organizations explore and manage the advantages the cloud provides, the latest release of Redgate’s popular database monitoring tool, SQL Monitor, now supports Amazon EC2 and RDS, and Azure SQL Database and Azure Managed Instances as well as on-premises SQL Server. A new global dashboard allows users to check the health of their entire SQL Server estate at a glance and pinpoint issues with individual servers and instances, wherever they are, however large the estate.

InCoax cracks European telco MDU broadband headache

The company will be highlighting the potential of fiber extension technology at Gigabit Access 2021

Lund, Sweden, 15 April 2021: The global pandemic has fuelled a huge growth in demand and placed additional stress on operators to deliver connectivity for Multi Dwelling Units (MDUs) across Europe, and at this year’s Gigabit Access, InCoax will discuss how reusing existing in-building infrastructure for broadband access can combat the connectivity complexities for residents and businesses.

Panasonic TOUGHBOOK 55 Integrates Viasat Eclypt Core Encrypted Internal Hard Drive to Protect Top Secret Data for the Defence Industry

BRACKNELL, UK and FARNBOROUGH, UK, April 14, 2021 – Panasonic today announced its modular TOUGHBOOK 55 notebook is now available for the Defence industry with an integrated Eclypt® Core Encrypted Internal Hard Drive from global communications company, Viasat Inc. (NASDAQ: VSAT). The solid state self-encrypting hard drive is certified for use in the UK to secure Top Secret information and all security levels below, as well as certified for use by NATO and other European countries including Germany.

Kofax AP Agility Digitally Transforms Accounts Payable Processes

Next-Generation Accounts Payable Automation Solution Enables Resiliency and Agility

London, U.K. – April 13, 2021 – Kofax®, a leading supplier of Intelligent Automation software for digital workflow transformation, today announces the latest version of Kofax AP Agility®, a world-class artificial intelligence (AI) powered solution providing organisations with the most comprehensive capabilities in the market to digitally transform accounts payable processes.

DataCore Announces Swarm Object Storage Solution to Help Organisations Manage Petabyte-Scale Data Cost-Effectively

Proven, high-performance, scalable solution at half the cost of leading public cloud alternatives

READING, UK, April 13, 2021 – DataCore Software today announced global availability of DataCore™ Swarm object storage software. Swarm is now available through hundreds of channel partners worldwide, completing the company’s portfolio of best-of-breed software-defined storage solutions for block, file, and object—from a single vendor, with award-winning customer support.

KX Recognized in 2021 Now Tech: Streaming Data Platforms Q2 2021 Report by Independent Research Firm

KX included in overview of 34 providers in 2021 report

London, April 13th 2021: KX, the world’s fastest real-time streaming analytics platform, announced today that it has been included in Now Tech: Streaming Data Platforms, Q2 2021 report, published by Forrester Research, Inc. The report – which uses market presence and functionality as selection criteria for inclusion – segments firms based on annual streaming data platform revenue into Large, Medium and Small categories. KX is one of 34 vendors included in the report and is listed in the Large category.

COVID accelerates demand for gig-driven customer support models

San Francisco, USA. 13 April 2021: Today Limitless released annual industry report ‘GigCX goes mainstream', with headline data revealing that 47% of those doing gig customer service roles today had lost full time employment or had hours cut due to COVID-19. Furthermore, 46% of those surveyed became GigCX Experts over the past year due to reasons associated with the pandemic.

Star Micronics releases industry-first StarXpand™ SDK for React Native

High Wycombe, UK, 9 April 2021 International POS printer manufacturer Star Micronics announces today the release of its StarXpand™ SDK, an industry-first software development kit for Star printer control and connection, initially targeted for applications that utilise the React Native cross-platform framework.

SML RFID Launches High Performance GB3U9 to meet today's supply chain needs and in-store operations

DALLAS, TEXAS, 6 APRIL 2021: SML RFID has today announced the latest addition to its range of high performance RFID inlays, one of the market’s first UCode9 ARC certified inlay - GB3U9. Designed to support retailers with a wide spectrum of inventory management and customer experience use cases, the GB3U9 is equipped with the latest RFID chip from NXP, UCODE 9, enabling industry best read sensitivity, resulting in high quality and rapid inventory counting in dense RFID tag populations.