Opinion

What are the enterprise trends in content management? This past month, I've given a lot of thought on the evolution of content management and social media in large organizations. Perhaps the amount of time I've recently spent on the plane traveling both coasts of the United States gave me too much reflecting time on this subject. Most of us understand the impact Enterprise 2.0 has had on enterprise content management, yet I feel like we're missing pieces to the puzzle. Luckily, there are a lot of smart people out there giving us clues to what the current enterprise trends are with content management.

This week I have been thinking a lot about how poorly we manage data and information. The quality of the data and the lack of needed data has historically been an issue at work. We have focused a lot of our time on data mining but never really recognized that one day there would be too much data and information for our staff to sift through. Recently, our managers proposed two new data sources for the operational staff to review and I decided that it was time to hit the panic button that we're currently giving out more information to our workers than they can handle.

When a business presents too much information to their staff it is a lot like catching deer in your headlights. If the deer is too overwhelmed to run and you don't steer the car out of the way then no good can come to both car and deer. This is where I think we are at work and we're needing to slow things down a bit to give both driver and deer time to think about their next move. For the moment at least, I'm personally at a lost on how best to solve our issues with information overload.

Who really defines what is a CMS?

You do.

I'm more convinced than ever that CMS experts aren't really in the driver's seat when defining the content management system. Experts in the field of content management are more or less observant passengers that are there to help you not get lost and to point out the significant landmarks on the way. This journey takes you to places while you the customer remain in the driver seat with all the privileges and responsibilities of being the driver.

Over the past few years I've realized that my work preference is to keep things as simple as possible. Sometimes when defining information systems keeping things simple works while other times the system is new and remains too complicated to define. Thanks to my reply in a productive rant against CMS by Laurence Hart I'm not only understanding my aversion to being called a CMS expert but also my philosophy and role in defining what is a CMS. This personal philosophy is developing...

Scott Abel convinced me a few years ago on my own blog that the definition of a CMS is never static and always changing. We’re chasing our own tail when we get nit picky in our definitions of a CMS. Somewhere in all the marketing that has been done for terms such as CMS, ECM, and WCM…we have forgotten the difference between information system and information technology.

Rita McGrath at Harvard Business Review has written a blog post on why she hates micropayments.  Micropayments are financial transactions involving very small sums of money (see Wikipedia). For online publishing, a small fee would allow you to view the content for a certain period of time or for a certain number of articles.

Personally, I'm not sold on the concept of micropayments for content which is probably why I was lured to Ms. McGrath's article in the first place.

The idea has been around a long time — at least since the mid-to-late 90s — with both supporters and detractors weighing in. Millions have been lost by companies seeking to capitalize on streams of micropayments, almost all of which eventually crashed and burned. Myself, when confronted with a request to chip in 99 cents for a one-time glimpse at an article or $2.99 for a week's worth (as some of my local newspapers are doing) — well, I close that window and go away.

The author of the article discusses further the importance for any payment system adopted to consider "how the payment link of customers' consumption chains fits into their total experience". Micropayment systems have a tall order in that they need to be seamless, transparent, and achieve inevitability. Even grimmer for publishers, it's not only the micropayment experience that needs to be improved but also the non-micropayment systems too.

For the past few years, I've paid a yearly subscription to the Wall Street Journal for the print publication and the online subscription. With my yearly renewal coming up very soon, I've decided to discontinue my online subscription to the WSJ. Why would I do that? There are some very basic reasons to why I'm dropping WSJ.com. I rarely find myself reading the online content of the WSJ. I either already read the stories in the print version of the WSJ or I have found myself already familiar with the news story because I read a similar story posted elsewhere online. Stopping by the WSJ.com, unlike CNN or FoxNews, never became a daily ritual for me.

Last week, I announced the addition of three CMSs to CMS Focus. CMS Focus is my top 30 list of content management systems that interest me the most. Because I limit the list to only 30 CMSs, there are obviously a good number of quality Web applications that are missing from this list. A CMS that arguably should be on the list is the Kentico CMS.

Kentico's PR Manager recently sent me an email to make his case for why Kentico should be included in the CMS Focus list. I likely will not be making any new changes to my top 30 list until June, however I will definitely consider Kentico the next time I update CMS Focus.

Hi Bryan,

I remember that Kentico CMS hasn't quite made it on your CMS Focus list.

Today, I would like to briefly comment on the criteria for selecting CMS on the list you published:
 
1. First, the application has to add something I haven't seen in a CMS before.

In case of a Kentico CMS it’s a set of its features that makes it unique. There are plenty of CMS that offers source code, hundreds that have multisite and multilingual support, dozens with open and well documented API, some that are SEO friendly, few that are fully rebrandable... And now will there any remain if you add 200+ web parts and 36 modules to cover the needs for building either Corporate Web Site, E-shop, Social Network or Intranet (=simply to allow your web site to grow in any direction)?  How many CMS vendors have 7 days bug fixing policy? Highly responsive support is something hard to prove, but please go ahead and do some “Mystery Mailing”, I’m sure that our support team won’t disappoint you (evaluators have right for 10 support tickets – so really please try this).

In the world of open source CMS there is no comparison more attention getting than an article comparing Drupal and Joomla!. Probably, the granddaddy Drupal vs Joomla! comparisons of them all was posted over three years ago by the Joomla SEO company, Alledia. I extended the discussion Alledia started with my own comparison between Drupal and Joomla. My article evidently struck a chord in late 2006 and currently is approaching near 200,000 reads.

Good comparisons between Drupal and Joomla! are popular because quality comparisons between the two applications are rare. It's very difficult to have passion for one CMS, be well informed on both CMS, and in the end be non-bias in your comparison. In the three years since I wrote my article, I've only come across three additional comparisons between Drupal and Joomla! that I thought worthy to bookmark.

I haven't updated my own article comparing Drupal and Joomla because I have developed a bias opinion over the years that I can't overcome. Both are good applications in their own right, but in the end I almost always recommend Drupal over Joomla!. That's why I'm glad to see Alledia update their own comparison between these popular CMS with "Joomla and Drupal - Which One is Right for You? Version 2".

Not having the opportunity to own an iPhone due to lack of coverage by phone carrier AT&T, I haven't been a smartphone user. Then a few weeks ago my carrier, Verizon, introduced the Motorola Droid and I purchased my first smartphone.  Since then, I've been carrying the Droid where ever I go and taking full advantage of the phone's features.

I was reading an article this morning regarding the use of ARM-based chips in a number of devices including "smartbooks". It appears the industry would like you to now call those smaller and less powerful laptop computers a smartbook instead of netbook.

To describe these devices as a smartbook is idiotic marketing for two reasons. First, "netbook" is a term that has been around for two years and most people today recognize the term being applied to smaller sized notebooks. When you hear the question, "What is a smartbook?" it seems very natural to just answer by replying, "a smartbook is a netbook". Secondly, I have to say it's very moronic (worse than ironic) to call a dumbed-down notebook a smartbook. At least when you say "smartphone" it is in reference to increased functionality over the traditional mobile phone and not less functionality.

I do not like the word "smart" being attached to devices and applications that are far from actually being intelligent on their own. Is marketing that insecure in the devices they're selling that they need to attach the word "smart" to cover up their own lack of intelligence? I have a theory that any time we attach the word "smart" to software or devices it is inviting doom into our lives.

After four years, WordPress has finally earned respect from the judges in Packt Publishing's 2009 Open Source CMS Award. WordPress has won the Overall Best Open Source CMS Award and is finally being recognized for its evolution from a blogging application to a full fledged Web content management system. Packt also declared MODx and SilverStripe tied for the first runner up position in this award.

We are pleased to announce that WordPress has won the Overall Best Open Source CMS Award in the 2009 Open Source CMS Awards. WordPress has won this Award for the first time in the past four years, earning itself a place in the Hall of Fame category for the Award next year.

While WordPress occupied the top spot in the Overall Award, the other two extremely popular finalists MODx and SilverStripe tied for the first runner up position. After Pixie and Pligg sharing a similar result for the Most Promising CMS category, this is the second time the combined opinion of judges and the public was evenly divided for two CMSes, awarding each of them a first runner up spot.

It is important to note that neither Drupal nor Joomla! competed in the Overall Best category as previous winners in this category compete in the Hall of Fame category. This year, Drupal out competed Joomla! in both the Hall of Fame category as well as the Best Open Source PHP CMS category. Joomla! may be out of luck this year but you surely can't count them out as the upcoming Joomla! 1.6 version should keep them competitive for next year. With three CMS now included in the Hall of Fame it should be an interesting rivalry between the three in 2010.

Some personal notes about the 2009 winners: As one of the judges for the Overall Best Open Source CMS, I too thought WordPress earned the spot for first place. However, I thought DotNetDuke should have been a runner up as I was impressed with it from a usability perspective. Similar to last year, I plan to eventually write a post of my review and the order in which I judged the CMS to be the best among the five finalists for this category. For now though, I don't want to take the spotlight away from either MODx or SilverStripe as the well deserved runner up winners.

This week, I spent a lot of time in various discussions on the negatives of Web content management systems (WCM). For all the excitement us CMS enthusiasts have for WCM, there is also associated frustration that threatens to dampen our spirit and kill the mission.