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Managed Services now seen as mainstream IT

London, 26 April 2017 - A key revelation to some at the first European Managed Services and Hosting Summit in Amsterdam on 25th April was that, outside of the managed services industry, no-one is calling it that. With a strong focus on customers and how they engage with managed services, the event discussed how the model had become mainstream in the last year, and was now the assumed way of working for many industries.

RiskIQ Researchers Identify New Threat Actor NoTrove Delivering Millions of Scam Ads

London, UK – 26 April, 2017 – Earlier this year, RiskIQ, the leader in digital threat management, reported an eight-fold increase in internet scam incidents that deny the $83 billion digital advertising industry millions of dollars. Now, researchers at RiskIQ have identified NoTrove, a newly discovered and major threat actor that is delivering millions of scam ads that threaten consumers and further undermine the digital advertising industry.

New Joomla 3.7 Offers Seven Significant Improvements

This week, the Joomla! Project announced the release of Joomla 3.7. This new release in the Joomla! 3 series features over 700 improvements to the popular content management system, including many features which "make administration of Joomla! Web sites easier and more feature-rich, as well as several security updates". The following are the seven biggest new feature improvements socPub.com found in Joomla 3.7.

McKinsey Research: Only 15% of retailers surveyed have a fully implemented Personalized Marketing Initiative

New York – April 25, 2017 – Periscope® By McKinsey, a suite of solutions focusing on price, promotion, assortment, sales and marketing optimization to achieve sustainable revenue growth, today announced the findings of research it carried-out at the 2017 World Retail Congress (WRC) looking at retailers’ implementation and attitudes towards personalized marketing.

New Research Highlights Inventory Management Failings

Reading, UK — 25 April, 2017 — Zyme, the market leader in the rapidly growing discipline of channel data management (CDM), today released independent research results which show inventory management is far from under control in consumer electronics businesses. Despite ongoing pressure from stakeholders to reduce operating costs, just one in five (19%) companies interviewed were ‘very confident’ that they have a 360-degree view on inventory at all times; more than half described themselves as ‘not particularly’ or ‘not at all’ confident in this area.

Why is WordPress Such a Popular Platform?

WordPress is the most well-known and successful content manage systems ever made. With over 26% of the world’s websites using it, there’s gotta be some kind of secret we don’t know about, right? How could something be so popular after all this time? It’s not a secret at all, actually, WordPress is just a perfect storm of features and usability.

Join us as we look at the characteristics and design choices that led WordPress to take the throne as the most popular CMS in the world.

Cyber Security is a People Problem Says Survey

20 April 2017: Over 80% of security professionals identify "people" as the industry’s biggest challenge compared to technology and processes, according to the results of the second annual survey from The Institute of Information Security Professionals (IISP). The survey also indicates that while 60% of respondents still feel that investment is not keeping pace with threat levels, there was a modest 5% increase in businesses that feel better placed to deal with a breach or incident if it happens. In real terms, spending does appear to be on the rise with 70% of companies seeing an increase in budget, up from 67% and only 7% reporting a reduction, which is down from 12% last year. 

SandSIV Announces Release Of Enterprise Customer Experience App For Salesforce

Zürich, 20th April 2017 - SandSIV, the European leader of integrated Customer Experience (CX) and Voice of the Customer (VOC) enterprise solutions, today announced the release of ECX for Salesforce, a powerful Customer Experience Management app which integrates SandSIV’s CX functionality into Salesforce’s operational environment. 

SandSIV provides a superior CX platform “VOC Hub™” which allows organisations to manage the end-to-end customer experience across multiple departments and lines of business and enables them to connect disparate customer experiences into a consistent, seamless and personalized customer journey.