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Information Technology

Analyst report identifies PIM as vital piece of retail tech puzzle

8 years ago By Real Wire

Analyst firm Forrester’s global Product Information Management (PIM) report has identified PIM as a vital differentiator for retail, ecommerce and distribution businesses. Vendor Landscape: Product Information Management (PIM), Q3 2017 introduces digital business leaders to the modern PIM landscape as well as an overview of the vendors, including the UK’s Pimberly, whose solutions are empowering teams to tell their product stories across a constellation of touchpoints.

Key takeaways identified by the creators of the report include the recognition that:

Big Data Security

Hybrid Cloud Business Solutions Are Best For Protecting And Backing Up Data

8 years ago By Eric Dalius

Data is the most significant asset of organizations, and it has to be protected and secured from theft, loss or disasters. Moreover, as the economy is now turning real time, it becomes imperative that data must be available easily so that authorized employees can access it quickly for better productivity and improved customer service that forms the crux of digital business today.

Nuance Communications Recognized as Ingram Micro Emerging Vendor of the Year in the United States

8 years ago By Real Wire

LONDON, UK., November 7, 2017 - Nuance Communications, Inc. is proud to announce it has received the Emerging Vendor of the Year award - Software from Ingram Micro Inc., the world's largest wholesale technology distributor. Presented during Ingram Micro Experience 2018, the win celebrates the increasing demand and brand awareness within the IT channel for Nuance’s Imaging department.

70% of European IT decision-makers see Brexit as a business opportunity

8 years ago By Real Wire

London, UK, 6th November 2017 - Interoute, the global cloud and network provider, has revealed new survey results showing almost two-thirds (63 per cent) of businesses across Europe are anticipating high growth in the year ahead. Reassuringly despite its turbulent outlook, the UK was only slightly behind the European average at 61 per cent. As the political climate presents opportunities for those countries and companies that can move at pace, on average 70 per cent believed Britain leaving the EU was an opportunity for their company.

70% of Contact Centers Require Customers to Read Sensitive Data Aloud, Increasing Security Risks

8 years ago By Real Wire

Boston – Oct. 30, 2017 – A new survey of contact center agents conducted by Semafone reveals the dire state of contact center data security. Drawing responses from more than 500 agents across industries around the globe, the survey shows that a concerning number of contact centers rely on outdated, risky practices for customer interaction, data collection and fraud prevention. This exposes organizations to inside and outside security threats, and puts sensitive customer information at risk for brand-damaging data breaches.

AllClear ID Named a Leader in Customer Data Breach Notification and Response Services Report

8 years ago By Real Wire

AUSTIN, TX – October 30, 2017 – AllClear ID, the industry leader in customer data breach notification and response, today announced it was recognized as a “Leader” in The Forrester Wave™: Customer Data Breach Notification And Response Services, Q4 2017 report by Forrester Research, Inc. AllClear ID is one of two Leaders recognized in the report.

Forrester Research, Inc. determines the ranking based on 18 criteria evaluating each provider’s current offering, strategy, and market presence. The report states that AllClear ID’s “core business is customer breach notification and response services…[and] puts a heavy emphasis on prevention and planning.”

Blockchain, Machine Learning, Robotics, Artificial Intelligence And Wireless Technologies Will Reshape Digital Business In 2018

8 years ago By Real Wire

London, UK – 24 October 2017 – Blockchain, together with artificial intelligence, machine learning, robotics, and virtual and augmented reality, have the potential to deliver disruptive outcomes and reshape digital business in 2018. And companies that have not started the digital investment cycle are at high risk of being disrupted.

This is according to the list of top IT predictions for 2018 published today by Dimension Data. But the top trend for the coming year is the adoption of Blockchain - the technology behind Bitcoin - and its immense potential to disrupt and transform the world of money, business, and society using a variety of applications.

Two-thirds of UK public want merchants to heighten security measures for online shopping

8 years ago By Real Wire

LONDON, 19 October, 2017 – More than half (52 percent) of UK consumers think fraud is an inevitable part of shopping online, according to new research conducted by Paysafe, a leading global payments provider. In a wake-up call for online business, the Lost in Transaction report contradicts the widely-held belief that consumers value convenience and experience over security when shopping online. Instead, 60 percent of consumers are willing to accept any security measures needed to eradicate fraud, while two thirds (65 percent) are open to the introduction of more secure payment processes such as two-factor authentication. 

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