October 2022

The actual software users rated sandsiv+ the #1 Voice of the Customer (VOC) software in the world

ZURICH – October 13, 2022 – SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, announced today that it has been recognized as the #1 leading software vendor and the Champion in the 2022 Emotional Footprint Awards from SoftwareReviews, a division of IT research and consulting Info-Tech Research Group.

Cloud communications leader is recognised for both market growth and technology innovation

ActiveOps’ latest research, Are you recession ready? Do more with less, indicates that UK operations leaders believe a recession is likely, but 91% of organisations are yet to begin preparing.

New research from leading management process automation company ActiveOps, reveals that more than 90% of UK operations teams are yet to begin preparations for a recession, while three out of five operational employees across the UK, North America and Australia believe businesses are not equipped to deliver organisational objectives in the event of a global recession.

Nosto, already a best-in-class personalization provider in the Klaviyo ecosystem, achieves Elite Partner status as the two companies continue to grow their relationship and help brands build powerful, personalized online experiences

New York, October 11, 2022—Nosto, the leading Commerce Experience Platform (CXP), has been named an Elite Partner by unified customer platform, Klaviyo.

The recently launched technology partner program by Klaviyo differentiates partner status between ‘Verified’ and ‘Elite’, and aims to recognize close partner collaboration and further elevate the shared work achieved within their ecosystem.

• New research from Aite-Novarica Group, commissioned by ClearBank, reveals the growing pains of BaaS and how fintechs are embracing Embedded Banking
• 40% of fintechs saw services go down, 33% have lost customers, and 20% have faced intervention by the regulator due to BaaS issues
• Despite industry confusion, 25% of fintechs are interested in moving from a BaaS to Embedded Banking provider to address these issues

London & Amsterdam, October 11th, 2022 – Aite-Novarica Group today announced the launch of a new study, commissioned by ClearBank, that reveals one in five fintechs are losing $11m per year in product delays due to BaaS (Banking-as-a-Service)

Consumers want online fashion retailers to address sustainability by offering slower deliveries, enabling apparel repairs and reducing product returns

NEW YORK and LONDON (October 4, 2022) - New research suggests that 57%[1] of consumers want fashion to be more sustainable. But with living costs rising, 61% will prioritize price over sustainability when shopping for fashion. 55% agree that sustainable fashion is often too expensive.