Technology

Insurers neglecting customer service on digital channels, Eptica finds

Reading, UK, 24 September 2019 – Insurers are the least trusted companies in the UK and are unable to answer over half of routine questions successfully, according to research commissioned by digital customer experience technology provider, Eptica.

The 2019 Eptica Insurance Digital CX Study found that delivering good service is at the heart of winning and retaining customers, building long-term trust. However, the insurance sector could answer just 46% of all queries asked via the web, email and social media, trailing the other industries (food retailers, fashion retailers, banking and travel) evaluated in the overall study.

“Rising revenue threats call for enhanced visibility using machine learning tools,” says Neural Technologies at CFCA Fall 2019

SINGAPORE, 23 September 2019 – The 29 billion connected devices expected by 2022, present steep growth in revenue and subsequently, revenue threats for enterprises of all sizes in the future. Communications Service Providers (CSPs) must consider all eventualities of risk and prepare for every scenario with tools in place to enable very rapid response times, warns Neural Technologies Senior Data Scientist and Advisor, Dr. George Bolt at CFCA 2019.

BIXOLON Demonstrates Its Innovative Range of Retail Printing Solutions at Paris Retail Week 2019

A look into the future of POS, Label and Mobile Printing Technology

 

Paris Retail Week (24-26 September 2019, Paris, France) - BIXOLON Europe GmbH, a subsidiary of the global manufacturer of advanced Mobile Label and POS printers, will be encouraging visitors onto its stand K047, at Paris Retail Week 2019. Showcasing its diverse range of intuitive printing solutions for the evolving Retail market, for a range of applications from inventory management, delivery labelling or self-service kiosks, click-and-collect, traditional POS setups and omni-channel retail systems.

 

65% of banks struggle with payment profitability according to Aite research

Report reveals that slow payment transformation risks shrinking margins further

London, 17th September 2019 – Aite Group, a global research and advisory firm in financial services, today launches a new report “The Payments Transformation Race: Criteria for Success”, commissioned by Icon Solutions. Based on a global survey of senior executives at the world’s top-tier banks, it reveals that high costs, low margins and increasingly commoditised business models are eroding payment profits, resulting in some services failing to break even.

Unisys: More than Three-Quarters of U.S. Citizens Accept State and Local Governments Sharing Their Personal Information across Agencies

BLUE BELL, Pa., September 12, 2019 – Most U.S. citizens acknowledge and accept that state and local government agencies share their personal data, even when it comes to personal information such as criminal records and income data, according to a new survey conducted by YouGov and sponsored by Unisys Corporation (NYSE: UIS). However, the survey found they remain concerned about the security of the data.

Healthtech Sees Highest Valuations in Over Five Years, Reveals Hampleton Partners’ Report

·         Sector sees highest median multiples on record and $8.3 billion in disclosed transaction value

·         M&A and PE investment focusing on disease prevention, patient experience and precision healthcare management software

·         Healthtech fundraising space maturing, with 38 VC-backed digital health unicorns worldwide

oneM2M recognises contributions to IoT standards with Technical Excellence Awards

Sophia Antipolis, France, 3rd September, 2019: Recognising individuals who have significantly contributed to the development and standardisation of the Internet of Things (IoT) ecosystem, oneM2M has today announced that it has awarded three of its members with Technical Excellence Awards.

Held at oneM2M's recent Technical Plenary meeting in Shanghai, China, the Technical Excellence Awards acknowledge the outstanding contributions of individuals to oneM2M’s global IoT specifications, including its upcoming Release 4. The specifications provide a framework to support applications and services such as the smart grid, connected car, home automation, public safety, and health.

BIXOLON Launches XD3-40d Desktop Label Printer to the European Market

Introducing the First Model from its NEW Entry-Level Desktop Label Printing Range

BIXOLON Europe GmbH, a subsidiary of BIXOLON Co. Ltd, a leading global Mobile, Label and POS printer manufacturer today announced the launch of the XD3-40d, a 4-inch (118mm) Direct Thermal Barcode and Label Printer from its new XD3 entry-level desktop printing range to the European Market. Featuring a compact design, key industry features and competitive pricing, ideal for labelling applications within Manufacturing, Retail, Warehousing and Logistics markets.

Rajant Introduces the Mid-Tier ES1 Breadcrumb® Ideal for IIoT Applications and Light-Duty Vehicles

A low-cost option for a compact and lightweight, wireless mesh network with an IP67 package

Malvern, PA – August 27, 2019: Rajant Corporation, the exclusive provider of Kinetic Mesh® wireless networks, has launched its latest BreadCrumb® node, the ES1. This mid-tier BreadCrumb is a cost-effective option to use in conjunction with all other Rajant nodes to form or expand coverage of a resilient, autonomously adaptable Kinetic Mesh® network. Like all Rajant offerings, the ES1 is powered by their patented peer-to-peer InstaMesh® networking technology software that enables built-in network redundancy and resiliency.