Information Technology

COVID accelerates demand for gig-driven customer support models

San Francisco, USA. 13 April 2021: Today Limitless released annual industry report ‘GigCX goes mainstream', with headline data revealing that 47% of those doing gig customer service roles today had lost full time employment or had hours cut due to COVID-19. Furthermore, 46% of those surveyed became GigCX Experts over the past year due to reasons associated with the pandemic.

Star Micronics releases industry-first StarXpand™ SDK for React Native

High Wycombe, UK, 9 April 2021 International POS printer manufacturer Star Micronics announces today the release of its StarXpand™ SDK, an industry-first software development kit for Star printer control and connection, initially targeted for applications that utilise the React Native cross-platform framework.

SML RFID Launches High Performance GB3U9 to meet today's supply chain needs and in-store operations

DALLAS, TEXAS, 6 APRIL 2021: SML RFID has today announced the latest addition to its range of high performance RFID inlays, one of the market’s first UCode9 ARC certified inlay - GB3U9. Designed to support retailers with a wide spectrum of inventory management and customer experience use cases, the GB3U9 is equipped with the latest RFID chip from NXP, UCODE 9, enabling industry best read sensitivity, resulting in high quality and rapid inventory counting in dense RFID tag populations.

UKCloud unveils Red Hat powered cloud native platform to help UK ISVs deliver secure and specialist SaaS solutions for the UK Public Sector

UKCloud’s latest cloud native sovereign platform enables UK ISVs to develop innovative software solutions that benefit from scale and value for money.

London – 31st March 2021 – UKCloud, the multi-cloud experts dedicated to making transformation happen across UK public sector, has today announced its latest iteration of its Platform-as-a-Service offering, enabling UK Independent Software Vendors (ISVs) to develop and deliver compelling Software-as-a-Service (SaaS) solutions to the UK Public Sector. In turn, public sector organisations can maximise their efforts on delivering outcomes for the citizen, rather than spending resources on developing and maintaining applications.

UK Cyber Security Council Begins As Independent Body

The Cyber Security Alliance-led Formation Project has created an umbrella body that will grow to champion cyber security education, training and skills

LONDON – March 31st 2021 – The UK Cyber Security Council – the self-regulatory body for the cyber security education and skills sector – today announced that the Formation Project to create the Council has completed, allowing the Government-mandated Council to officially become an independent entity, fully and only accountable to its Trustees.

Microsoft Research Reveals Changing Habits of the Irish Remote Worker

Dublin, 30th March 2021: New global and Irish research from Microsoft shows that the new world of work is here to stay, as employees have now adapted to hybrid working and collaboration tools over traditional office practices. Organizations who fail to accommodate remote working are likely to lose employees to competitors offering flexible working practices and tools.

The first piece of research is Microsoft’s annual global Work Trends Index that looks at over 30,000 people in 31 countries. The report shows that over the last year, nearly three quarters of employees want flexible working options to continue.

Not All eSignature Technology is Created Equal – It Can Either Accelerate or Derail Digital Transformation Strategy

- By Tyler Suss, Product Marketing Director at Kofax

The popularity of eSignature technology has skyrocketed in the last year, as part of companies’ digital transformation efforts in the COVID-19 environment. However, not all eSignature solutions are necessarily right for business.  For the same reason that enterprises select Microsoft Outlook over Gmail, organisations considering eSignature solutions need to be thoughtful about the eSignature technology they implement and consider a range of requirements such as technology infrastructure, scale, security, choice, and licensing models. 

Fileless Malware Attacks Surge by 900% and Cryptominers Make a Comeback, While Ransomware Attacks Decline

30 March 2021 – WatchGuard® Technologies’ latest Internet Security Report reveals that fileless malware and cryptominer attack rates grew by nearly 900% and 25% respectively, while unique ransomware payloads plummeted by 48% in 2020 compared to 2019. The WatchGuard Threat Lab also found that Q4 2020 brought a 41% increase in encrypted malware detections over the previous quarter and network attacks hit their highest levels since 2018. The report includes new insights based on endpoint threat intelligence following WatchGuard’s acquisition of Panda Security in June 2020.

Remote Working One Year On: Three-quarters of Employees Feel Worse

London, UK – 25th March 2021 – Remote workers are still struggling with distracting working environments, stress and an ‘always-on’ culture after a year of working from home, new research has revealed. Egress’ Remote working: one year on report found that three-quarters of remote workers reported feeling worse as a result of long-term working from home, with almost over one-third (39%) feeling more stressed. The research also revealed a significant generational divide, with 66% of millennial and generation Z workers reporting feeling either tired, stressed or under more pressure at work, compared with 34% of baby boomer and Gen-X employees.

Panasonic doubles down with latest generation TOUGHBOOK 33 detachable notebook

Improved performance, memory and storage - all at a similar price point – in Panasonic’s latest generation 2-in-1 rugged detachable notebook.

BRACKNELL, UK. 23rd March 2021 – Panasonic has doubled down with its latest generation of the popular TOUGHBOOK 33 rugged notebook by delivering 40% faster performance, double the memory and double the storage of its predecessor all at a similar price point. Available immediately, the updated 2-in-1 detachable notebook, already a work hero for emergency fire and field services organisations across Europe, looks set to continue its market-leading position with these latest future-proof upgrades.