Information Technology

Half of enterprises cannot trust their CRM data for a single source of truth on customers

SAN FRANCISCO — October 26, 2021 — Half of large enterprises worldwide (47%) feel they cannot rely on their CRM data to provide a single source of truth regarding customer data, according to the State of Enterprise CRM Data Management: 2021 study released today.

Commissioned by Odaseva, the number one enterprise data platform for Salesforce, the study reveals that high expectations for actionable insights from CRM data are rarely being met.

Forsta Receives 2021 Customer Experience Innovation Award from CUSTOMER Magazine

B2B company honoured for the 13th consecutive year for improving customer experience and insights technology 

NEW YORK, OSLO, Norway and LONDON, October 26, 2021 — Forsta, the leading Customer Experience and Research Technology company created by the merger of Confirmit, FocusVision and Dapresy, announced today that TMC, a global, integrated media company, has named the Forsta Platform as a 2021 Customer Experience Innovation Award winner, presented by TMC’s CUSTOMER magazine.

The 2021 Customer Experience Innovation Award recognises best-in-class companies setting the standard in delivering exceptional customer experiences through all channels.

Wolters Kluwer Named Finalist in Best Place to Work in IT category at BCS & Computing UK IT Industry Awards 2021

26 October 2021, Kingston Upon Thames: Wolters Kluwer Tax & Accounting UK has been shortlisted in the ‘Best Place to Work in IT’ category at the BCS/Computing UK IT Industry Awards 2021.

Wolters Kluwer is a leading company in the development of software solutions, information and services for advisors and companies. The shortlisting celebrates the company’s people-centric focus that strives for an inclusive company culture.         

The BCS/Computing UK IT Industry Awards 2021 are a platform for the entire IT profession to celebrate best practice, innovation, and excellence.

Kofax 2022 Intelligent Automation Benchmark Study Reveals Companies’ Automation Priorities in the Race to Digital Transformation

Global Survey of 800 Executives Details the Prioritised Business Workflows being Automated, the Challenges in Doing So and the Benefits of Success

 

London, UK – October 20, 2021 – When virtually any business workflow can be automated, which do enterprise executives say are the most important and deliver the greatest value? That’s the focus of the Kofax 2022 Intelligent Automation Benchmark Study just published by Kofax®, a leading supplier of intelligent automation software for digital workflow transformation. First published in 2019, the annual global report has become the insider study by detailing companies’ intelligent automation ambitions, challenges and outcomes.

 

Blancco prevented 68M KG of E-waste in 2021

ESG report launched today reveals Blancco’s circular economy focus, the company’s positive social impact and its support for its customers in achieving their own ESG objectives

AUSTIN and LONDON – October 20th, 2021 – Blancco Technology Group (AIM: BLTG), the industry standard in data erasure and mobile lifecycle solutions, today announced that in 2021 it securely erased 54 million IT assets and other data bearing devices to prevent 68.2 million KG in electronic equipment waste going to landfill, with a pre-use carbon footprint of 5.6 billion KG. The data is based on information gathered from customers, and was revealed today in Blancco’s 2021 Environmental, Social and Governance (ESG) report.

Microsoft, Intel and Goldman Sachs to lead new TCG work group to tackle supply chain security challenges

Beaverton, OR, USA, October 19, 2021 – Trusted Computing Group (TCG) has today announced a new work group that will define how TCG technologies can be implemented to address supply chain security challenges. Led by representatives from Microsoft, Intel, and Goldman Sachs, the work group will create guidance that defines, implements, and upholds security standards for the entire supply chain

With the number of cyber-attacks attempting to compromise the supply chains of industries and governments rising, the Supply Chain Security work group will bring together industry experts from across the technology ecosystem.

72% of Consumers Are More Likely to Return to a Brand that Creates a Strong Online Community, Amity Research Finds

London. 15, October 2021: Amity, the leading technology platform that powers in-app social experiences, today reveals the results of research which highlights the importance of brands creating online communities to engage with their customers. Almost three-quarters (72%) of the consumers polled say they would be more likely to return to a brand that creates a strong online community, while almost two-thirds (63%) admit they are more likely to buy from a brand that leverages engaging social features on its app.

Research: IoT set to overtake cloud computing as primary Industry 4.0 technology

14 October, 2021 - New research by Inmarsat, the world leader in global mobile satellite communications, reveals that investment in the Internet of Things (IoT) is set to overtake cloud computing, next generation security, big data analytics and other digital transformation technologies in the near future. Respondents drawn from multiple industries reported plans to invest the greatest proportion of their IT budget on IoT projects over the next three years.

48 percent of UK businesses experience cyber breach during the pandemic

New study by SecureAge reveals key trends in cybersecurity during COVID-19 and lack of preparedness

12 October 2021, SecureAge Technology, a leading global data and endpoint protection company, today announced the release of its 2021 COVID & Cybersecurity Study. Polling 200 employers and 400 employees from around the UK business world during Q3 2021, the study examined key cybersecurity topics and trends.