Information Technology

SandSIV Announces Release Of Enterprise Customer Experience App For Salesforce

Zürich, 20th April 2017 - SandSIV, the European leader of integrated Customer Experience (CX) and Voice of the Customer (VOC) enterprise solutions, today announced the release of ECX for Salesforce, a powerful Customer Experience Management app which integrates SandSIV’s CX functionality into Salesforce’s operational environment. 

SandSIV provides a superior CX platform “VOC Hub™” which allows organisations to manage the end-to-end customer experience across multiple departments and lines of business and enables them to connect disparate customer experiences into a consistent, seamless and personalized customer journey.

Small Business App Ideas That Can Make Your Business More Profitable

Small businesses need to leverage every possible opportunity to drive revenue and minimize costs. Therefore, it makes sense to utilize apps that enhance the profitability for your company.

Here are several cloud and mobile small business app ideas that might help you drive more profit!

Customer Relationship Management

CRM is a system that you likely use to manage your entire marketing system, from prospecting to communication, and through relationship management. Many companies prefer cloud-based software solutions at this point. Additionally, a lot of the leading CRM providers offer mobile apps.

The future of the Enterprise Mobile Apps

Right now, companies are after making more enterprise mobile apps for their employees than before. They are trying to bring their all apps under one umbrella, as some companies have more than one mobile app. These apps are made to access the company’s files, organization of the files and collaboration between the employees.

But, as Gartner predicts in its report, the top types of apps companies are making is either a calendar app or email app or contacts app and that’s up to 91% of the times. Basically, enterprises are making apps of basic functionalities.

Microsoft and Garbage Collection

The .NET developer doesn’t usually have to understand how the Microsoft “Garbage Collector” (GC) works to build an app, but occasionally a situation arises where understanding garbage collection in the context of app development is beneficial. Garbage collection in Microsoft’s .NET development framework is an automatic process that frees up memory that an application no longer needs.

Clouding the Issue – Your Data Security

According to Gartner, SaaS (Software as a Service) solutions are expected to grow a further 20.3% in 2016 to $37.7 billion, which is just a fraction of the 16.5% predicted growth for the whole public cloud service industry, from $175 billion in 2015 to $203.9 billion in 2016.

The ‘cloud’ is a term that’s used pretty freely nowadays, with varying degrees of accuracy. In a nutshell, anything cloud refers to ‘cloud computing’, the process of sharing internet-based data to any other device, from any other location.