Content Strategy, Marketing, Outreach Strategy, Experience Management, Customer Experience, User Experience, Social Networks
Knowing whether leads come from targeting, word of mouth, paid ads or none of the above can be challenging. While no one-size-fits-all approach that guarantees conversions exists, there are some “secret ingredients” the most successful product advertisements share. Knowing what they are and how to use them can drive brand recognition and sales.
In today’s hypercompetitive and client-centric landscape, businesses must do more than assume what their customers want — they must listen. Customer feedback gives helpful insights that can inform branding, guide messaging and strengthen client relationships.
Customer reviews are most effective when they serve a specific purpose. Without defined goals, data collection can become scattered and difficult to apply. Businesses should consider the following to focus efforts effectively:
In today’s hyper-connected digital environment, omnichannel support has shifted from a competitive advantage to a business necessity. Organizations that deliver consistent, integrated customer experiences across multiple channels — social media, email, phone, chat and more — are better positioned to drive loyalty, enhance operational efficiency and achieve long-term growth.
Although a product’s packaging protects what’s inside, it can also strengthen your brand, catch people’s interest and encourage repeat purchases. How can you capitalize on the package to make it an opportunity?
B2B marketing isn’t what it used to be. A few years ago, you could rely on cold calls and trade shows to generate leads. But today’s buyers expect more before purchasing — personalized content, seamless digital experiences and tangible value.
Search engines and social media have changed how businesses discover solutions, making inbound marketing, automation and data-driven strategies essential. Plus, with algorithms constantly changing, you need a flexible, omnichannel approach to stay competitive. In 2025, building trust, authority and meaningful connections will turn prospects into loyal customers.
In today’s business landscape, customer relationships are impossible to overlook. Any company eager to compete and succeed must engage its customers and build loyalty. Of course, this feat isn’t always straightforward, forcing businesses to strategize and employ numerous tools to strengthen these associations.
Luckily, organizations can leverage various technologies to establish and maintain relationships with consumers. Some provide essential data insights to understand their customer base better, while others emphasize ongoing communications. Regardless, utilizing multiple technical approaches delivers positive results.
Do you dream of connecting your small business with global audiences? Make it a reality with a scaling plan and determination. Consistent and practical branding should be the foundation. Then, consumers everywhere can identify you among thousands of competitors. Follow these recommendations to overcome the challenges designers, marketers and owners face during expansion.
Most traditional marketing advice centers around business-to-consumer (B2C) interactions. Brands that inadvertently apply these recommendations to business-to-business (B2B) sales may not get the engagement or return on investment they are hoping for. Although B2B and B2C strategies have several similarities, they are fundamentally different.
This fact is especially true as of late. Digitalization has recently begun influencing the fundamentals of B2B and B2C marketing methods. What worked well a few years ago may no longer be effective today. How should small and medium-sized business (SMB) owners and marketing professionals modify their strategies?
Mobile apps offer another way to engage donors and remind them a nonprofit needs their contributions to thrive. Watching technology combine with philanthropy is thrilling. Nonprofits have struggled over the years to attract and retain donors, but tapping into app technology improves the odds.
Nonprofits are already using mobile app technology to build relationships with the people they serve and those who believe in their causes. Knowing mobile apps can drive success and implementing them for success are two different things. Many factors come into play, such as what type of device people use, how the app functions and what the organization should offer through the app.
Overhead music in brick-and-mortar stores is so common today that many people don’t think twice about it. There’s a reason why it’s become an unofficial industry standard — music has a powerful psychological effect on shoppers.
The best marketing is the kind that customers don’t even perceive as such. In-store music can fall comfortably into that category if you use it correctly. Once you know how your song choice can influence customers, you can use it to your advantage.
