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Quoting IT: Social Media in Government

"Nobody has come up with a blueprint that says this is how social media must and will be used in all disasters, because it changes fast. We're trying to figure out how to get into conversations with the public without getting into one-on-one transactions, which would be next to impossible."

-W. Craig Fugate, Administrator of the Federal Emergency Management Agency, The Grill: W. Craig Fugate, ComputerWorld, March 21, 2011.

Quoting IT: Scott Abel on Help 2.0

"Help 2.0 is about letting go of old-school, preconceived notions about our role as content providers. Help 2.0 forces us to realize that by leveraging the knowledge of the crowd we can help users find the right information quickly and easily, whether we created the content ourselves or not. And perhaps most importantly, Help 2.0 is about creating support experiences in which users can help us learn what they want and need, while also allowing them to assist one another, in ways that are meaningful to them."

-Scott Abel, The Future of Technical Communication Is Socially Enabled: Understanding the Help 2.0 Revolution, Intercom.STC.org, April 2011.

SpringCM Adds iPad Capability and Dynamic Case Management to ECM Platform

CHICAGO, IL — SpringCM® announced the latest release of its award-winning cloud enterprise content management platform. This latest release, featuring new dynamic case management capabilities, helps SpringCM customers deliver more consistent execution, enhance team productivity and increase management visibility of key business processes.

The new release of the SpringCM platform makes it easy and affordable to quickly and securely organize teams, tasks and content by using a simple but powerful checklist metaphor to drive such applications as new account openings, vendor on-boarding and audits. In addition, the new release helps executives and mobile workers perform their jobs more efficiently with new mobile support for iPad that not only leverages an intuitive-gesture interface, but also gives access to powerful cloud capabilities such as full-text search of corporate-content repositories.

As organizations increasingly look to address the gaps left by standard ERP and CRM applications, industry analysts note that these organizations see the need to provide more consistency, visibility and decision-making for knowledge workers. Traditional ECM and BPM approaches are described as too complex and expensive to meet the ease-of-use and responsiveness needed for knowledge workers who accomplish a variety of tasks with fewer and fewer resources while possessing unique organizational knowledge that can’t be explicitly mapped in workflows or business rules.

Quoting IT: Call for Reform in Federal IT Management

"Information technology should enable government to better serve the American people. But despite spending more than $600 billion on information technology over the past decade, the Federal Government has achieved little of the productivity improvements that private industry has realized from IT. Too often, Federal IT projects run over budget, behind schedule, or fail to deliver promised functionality. Many projects use “grand design” approaches that aim to deliver functionality every few years, rather than breaking projects into more manageable chunks and demanding new functionality every few quarters.

ImpressPages CMS 1.0.8 Announced

ImpressPages 1.0.8 GraphicImpressPages CMS 1.0.8 gives more freedom and ability to be the master of your website. Copy a table from any other resource (MS Word, MS Excel, other website, etc.) and see how it automatically adapts to your website’s style. Forget 3rd party tools to have fully functional contact or registration form on your website; just drag&drop a widget for that. Create unique content administration area with only a few lines of code.

Here's a list of most important updates and fixes:

  • Added table widget
  • Additional contact form fields: select box, checkbox, radio buttons
  • Saved or not saved status of the page
  • You can move ip_config.php in upper directory for safety (above public_html, htdocs, etc.)
  • Automatic check for a new version
  • MagicQuotes ON support
  • Autologin option in user module

Quoting IT: Enterprise Collaboration

"Enterprise collaboration projects are almost always risky propositions. Storing and sharing information, potentially across departments and across the world, holds unquantifiable rewards for the business. Yet, if these rewards can't be realized by individuals, then the project risks failure."

- Matthew Sarrel, Tapping the Positive from Social Networks for Enterprise Collaboration, eWeek, November 15, 2010

Telerik Unveils Powerful Sitefinity 4.0 Content Management Solution

Recent Mallsoft acquisition lays foundation for advanced Sitefinity e-commerce functionality

WALTHAM, MA, JANUARY 17, 2011 –Telerik, an end-to-end provider of software application lifecycle and content management solutions today announced the launch of Sitefinity 4.0, the newest edition of its powerful, scalable Content Management System (CMS). The platform’s redesigned product architecture delivers an array of enhancements, like advanced workflow control for better business process management and improved ease-of-use, generating considerable productivity gains of up to 70 percent. Underscoring its commitment to meeting the needs of customers developing commercial websites, Telerik also announced its recent acquisition of Mallsoft, leading developers of e-commerce shopping cart technologies. The acquisition lays the groundwork for the integration of advanced e-commerce functionalityand a robust system for handling online stores within the Sitefinity platform.

“This is the culmination of many years of real-world experience, extensive time and resources invested in product R&D, and in gathering customer feedback. Additionally, with new frameworks supporting Mallsoft’s e-commerce technologies, users have the ability to fully manage all aspects of their online business, from corporate websites to intranets to online stores. Sitefinity 4.0 has matured into one of the market’s most powerful, comprehensive, and highest quality content management solutions being shipped today,” said Martin Kirov, executive vice president of Sitefinity atTelerik. “By minimizing complexities while providing robust tools and innovative features addressing every aspect of the site building and management experience, Sitefinity 4.0 enables users to quickly, easily, and efficiently optimize their web presence.”