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Shortcomings of Enterprise Wiki Deployments

A recent article in ComputerWorld discusses observations made by a Denmark-based analyst regarding wikis in the enterprise.  The analyst points out that wiki technology alone won't deliver if the organization cannot overcome obstacles in its own culture as well as the lack of true content management in a wiki.

One issue is the hype surrounding wikis or the blind faith with which they are approached, said Jespersen. "People often look to Wikipedia as a free form where everyone is contributing, and why could we not do the same with our organization?," she said, having observed wikis entering the scene to compensate for an intranet that has fallen to the wayside. But, she said, technology alone won't resolve that issue.

Jespersen lists three myths surrounding wiki implementation that might make some organizations rethink the expectations they've built around their platform.

The three myths given about wikis in the enterprise are:

  1. Myth One: Wikis will motivate employees to contribute content.
  2. Myth Two: Employees know how to contribute.
  3. Myth Three: Wikis will always provide the information employees need.

Myth three is of special interest to me. The analyst points out that although search is a selling point for wikis...the search capability found in wikis are often not as good as those found in content management systems.  She goes on to explain that given there is little structure built into wikis, "it is difficult to
structure this information to make it findable the next day even."

Make no mistake, Wikis provide an organization with a fantastic tool for employee's in an organization to learn how to collaborate.  I believe organizations often underestimate the paradigm shift needed in their own culture for their employees to properly contribute to a centralized knowledge base.  Wikis and other social publishing tools have proven to be a valuable tool for the collaboration component needed in information systems.  However, eventually wikis fall short of what a more well rounded content management system can provide an organization.

Drupal on a Budget II

I have never had good luck hosting my Drupal sites on shared hosting plans.  My last venture into budget hosting was a disaster with the hosting company locking me out of my own account due to too many requests to the remote database.  The truth is that I've only been happy with running my personal Drupal sites on virtual private servers (VPS).  However, I'm having a difficult time justifying my yearly costs of using a VPS to host my sites.

Using Wordpress city saves $19,000

This is a really cool story on how local governments can improve their presence on the Internet and save money using open source software.  The City of Albert Lea needed to improve their website but the small Minnesota city was facing project costs of $10,000 to $30,000.  In walks Wordpress being utilized as a full content management system.  As reported by the Albert Lea Tribune:

Some cities pay a consultant $10,000, $20,000, even $50,000 for a Web-based content-management site that looks professional and is consistent through and through. Fairbault is one instance.

Albert Lea, however, paid $720 to local resident Jeshua Erickson last December, she said. Kauffmann was in charge of the site’s revision, and last October she put together a committee of city
officials to advise her.

She said the committee decided to shoot for a site using a content management system — or CMS — but it was outside of her Internet skills. The city began seeking estimates from Web design companies. When the estimates returned, they realized the city couldn’t afford it.

“We just didn’t feel we could justify spending $20,000-plus on a Web site,” Kauffmann said. “I happened to run into Jeshua Erickson on the Pelican Breeze one day, and we talked about Web sites and how he was developing them using WordPress.”

I'll have to say that even though Wordpress is open source and "free", this city got a steal with getting a website for under $1000.  While Albert Lea is a small city, developing government sites can become big projects with lots of complications.  Either the city was kind to the developer and his hours or he felt some civil duty to give the city's taxpayers a good deal.  An example of this developer doing such a good job, Albert Lea's website is currently running Wordpress 2.7 which is the latest available version of Wordpress.  Very well done Mr. Erickson.

Linux available on the Dell Mini 12 Netbook

Early Tuesday morning, Ubuntu Linux and Windows XP joined Windows Vista as available operating systems for the Dell Inspiron Mini 12.  By Tuesday evening, I found myself ordering the Ubuntu version of the Mini 12 with the 6-cell battery and 80GB hard drive.  Despite having installed Linux on countless systems, this will be the first time I've ordered Linux pre-installed for the client PC.  I'm eager to find out how well Dell supports their Linux systems.

While the Mini 12 tops the end of the scale for netbooks due to its 12.1 inch widescreen, I believe the Mini 12 will be a perfect Linux replacement for my aging Averatec notebook.  Although I wouldn't have minded a smaller netbook, the Mini 12 with its 1280x800 screen resolution and comfortable keyboard was just too enticing.  Plus the thought of constantly needing to use the browser's scroll bars with the lower resolution (1024x600) of the smaller netbooks was a concern of mine.

Judging five most promising Content Management Systems

This year, I was given the privilege of sitting on the judging panel for Packt Publishing's 2008 Most Promising Open Source CMS Award.  Judges on the panel were required to select their top three CMS based on a number of factors including performance, usability, accessibility, ease of configuration and customization, scalability and security.  These top three CMS were to originate from the five finalists in the most promising category which included: CMS Made Simple, ImpressCMS, MemHT Portal, MiaCMS, and SilverStripe.

As I promised earlier, I'm posting online my notes and comments on how I ranked all five finalists in the most promising category.  For better or for worse, Packt Publishing also gives their judges a lot of flexibility in how they rank a CMS.  While I wouldn't consider this a complete analysis of the CMS, it should provide enough information on the impression each CMS left me when reviewed.  While the methodology for determining the best CMS may be subjective, I do try to design my ranking of the CMS to be fair and non-biased.

The order in which I ranked the top "most promising" CMS were:

  1. SilverStripe (my highest ranked)
  2. ImpressCMS
  3. CMS Made Simple
  4. MiaCMS
  5. MemHT Portal (my lowest ranked)

In order to come with the above rank, I chose to use factors such as performance, usability, accessibility, ease of configuration, ease of customization, scalability, the the amount of support/documentation offered through the project's site/infrastructure.  I did not use security as a factor in my ranking.  Since the CMS must be less than two years old to qualify in the most promising category, it seemed unfair to rank these CMS by security since by definition they're not fully matured projects.

Dell releasing the Mini 12 netbook this week?

Last year, I started looking for a linux laptop and ended up just migrating my old Windows laptop over to Ubuntu Linux.  Since my personal preference is for smaller sized laptops, I have also been keeping an eye on the new low-cost netbooks.  Currently, I'm leaning toward the Dell Inspiron Mini 9 with Ubuntu already installed.  However, my personal sweet spot for a laptop seems to be in the 10 to 12 inch range.

Today, at Dell.com I came across reference to a yet to be released Inspiron Mini 12 (1210)!  While there have been rumors circulating on the Web that Dell will be introducing a 12.1 inch Mini netbook or (and) E Slim, I don't think anyone has reported seeing actual references of the Inspiron Mini 12 at Dell.com.  Until now!  Perhaps we'll be seeing the Inspiron Mini 12 released this week or possibly next week?  If the price is reasonable and Ubuntu is available, this Mini 12 will be my next notebook.

Microsoft reverses IE8 compatibility decision

On Monday, Microsoft announced from their IEBlog that they were reversing their decision for how Internet Explorer 8 would be compatible with Web pages designed for Internet Explorer 7 as well as Internet standards. You may recall that earlier this year Microsoft announced that Internet Explorer 8 in "Standards Mode" would actually be rendering pages in Internet Explorer 7's "Standards Mode". If you really wanted to have IE8 follow the latest standards then you would need to insert a special tag to your pages.

The Mac and Windows Alternative: My Linux Laptop

A few weeks ago, I seriously thought about buying either Apple's latest MacBook or a Windows laptop where I could dual boot between the laptops native operating systems and Linux. In the end, I chose to install Linux on a three year old laptop. This old laptop isn't just any laptop but one of the first sub-$1000 laptops that hit the United States market. The laptop is the Averatec 3220 and over time I've found it just too sluggish for running Windows XP.

This old Averatec 3220 had a lot of negatives going its way for installing Linux. The laptop is from a company that almost no one knows so support was limited. Even Google had a tough time helping me find "best practices" for installing Linux on this particular laptop model. This particular laptop includes an AMD Athlon XP-M 2000+ processor, 512 MB RAM (upgraded from the original 256 MB), a 12.1 inch screen, and both Ethernet and wireless networking capabilities. The laptop could barely be considered "up to date" with regards to hardware, although its exterior is designed well and doesn't look dated like other laptops of the same age.

Before I discuss my troubles with installing Linux on this laptop, let me first talk about the positives. During the past two weeks, using Linux on this laptop has been pure joy.

Solving the Duplicate Entry Problem with Drupal Comments

A couple months ago, I experienced a number of errors at my Drupal site that all pointed to a corrupted database. I believe the problem likely was the caused by a sloppy export/import I performed with the MySQL database while moving the site to a new server.

While my particular database problem was an easy fix, if you really don't know much about databases you may find that you really need some guidance on how to solve problems like these. This article is the process I went through to correct this particular MySQL database problem in Drupal 5 and some general database rules that show why this problem occurred in the first place.