Information Technology

Facebook and web lead the way for UK customer experience - email and Twitter lag behind

Reading, UK, 21 March 2019 – UK brands are undermining consumer trust and risking revenues by failing to deliver consistent, multichannel customer service, according to the 2019 Eptica Digital Trust Study.

While brands answered 69% of all routine queries via the web, email, Facebook and Twitter, this masked wide gaps between different brands, sectors and channels. For example, a bank took 8 days to respond to an email. One fashion retailer answered a tweet about ethical sourcing policies in 17 minutes, yet another took 50 hours.

7 Sticky Navbars Your Site Is Begging For

One trend that's been gaining momentum in recent months is the sticky navigation bar. A sticky navbar follows the user as they scroll down your page, making it easy to move to any area of your site without the need to scroll back to the top.

You have just a few seconds to make a good first impression on site visitors. If your navigation bar is easy to find and intuitive, people are more likely to form a positive image of your brand. One user experience (UX) study showed fixed navbars reduce browsing by 22 percent.

Land Grab for Technology and Talent Spurs Five-Year High Of $182 Billion for Enterprise Software M&A

London, UK – 11 March 2019. The latest M&A market reports from international technology mergers and acquisitions advisor, Hampleton Partners, on the Enterprise Software and IT & Business Services sectors show consistent growth in transaction volume, multiples and valuations, with Enterprise Software M&A disclosed deal value achieving a whopping $182.2 billion in 2018 – a five-year high.

The Best Business Management Software in 2019

It's no secret that technology is a vital asset of every company these days no matter the company's size. Every business, ranging from startups to enterprise businesses, leverages technology in one way or another, in order to improve their business efficiency and overall performance.

What's more, as technology continues to advance, so does the modern software become more sophisticated with additional features implemented to suit business needs. These innovations help companies manage their business tasks and operations in a reliable and seamless way.

Study: For many, Grant application system is broken

Newbury, March 6, 2019 – Not-for-profit cloud platform, The Good Exchange, has today announced the results of new research ‘Technology in the Charitable Sector’, into the current grant application and distribution landscape. The findings have revealed significant levels of dissatisfaction with current processes and an increased appetite to embrace digital to reduce wasted efforts and enable collaboration to address societal issues, with charities contending with the ongoing impact of government cuts to funding. Conducted by global research company, Vanson Bourne, respondents from 100 UK grant-making organizations and 191 applicant organizations (fundraisers) were interviewed throughout January and February 2019.

A Comprehensive Guide to Agile Software Development

With a tremendous change in mobile technology, smartphones and mobile apps are ruling our lives. Calling is not the sole purpose of mobiles anymore. Every small and large business is going mobile by leveraging the benefits of video calling apps, messengers, social media apps and cloud-based apps. 

It is essential to regularly update the mobile apps to fit in the changing needs of the users and the businesses today. Innovation is a must to keep up with the recent trends of the markets and sustain the competitive edge. However, being a complex task, mobile application development requires integration of a range of features to make it a success.

Mobile GPS Tracking: A Cost-effective Alternative to GPS Tracking Hardware

​A poorly performing fleet is a massive challenge for any business; mainly if it's a part of the logistics and transportation industry because logistics isn't just a business function that they have to manage, it'is their whole and sole business! Being in the transportation industry isn't a child's play, after all. You have to maintain a large fleet of vehicles, which is a reason for a mild headache even at the best of times.

If you don't know the precise location of every vehicle in your fleet, your business will have to depend on a lot of guesswork. That, as all fleet managers would agree, is a situation best avoided!

Onfido’s Director of Policy, Parker Crockford Named Top 100 Influencer in Identity

FEBRUARY 25, 2019, SAN FRANCISCO: Onfido, the award-winning global identity verification platform, today announced that its Director of Policy, Parker Crockford had been named a 2019 Top 100 Influencer in Identity by One World Identity (OWI), a leading data intelligence company focused on identity, cybersecurity and the data economy.

“The 2019 Top 100 Influencers in Identity is a who’s who of names making a meaningful impact in this important field,” said Travis Jarae, founder and CEO of OWI. “We are proud to recognize the contributions that Parker has made to the identity industry through his work with Onfido.”

Android on the march in business but security a concern, says new research

BRACKNELL, UK. 21st FEBRUARY 2019 - The use of Android tablets and handhelds are on the rise in business but security remains a concern, according to the latest research from Panasonic Business. On average, 72% of tablets and handheld devices in businesses (excluding mobile telephones) use the Android operating system. And with 60% of device buyers saying Android was still being integrated into their organisations, the number of devices is expected to rise with the majority seeing growth for the next three years.

The top three benefits of Android over other operating systems were said to be flexibility (59%), security (58%) and affordability (52%).