Information Technology

London, UK, Friday 28 June, 2019 – The use of technology to support communication and collaborative working in an increasingly digital and flexible world is something many of us recognize. However, a global study released today by Avast Business (LSE:AVST) indicates this technology is potentially causing a divide in the workplace, with 40% of UK respondents concerned that less tech literate employees will be ‘shut out’ unless they embrace the latest chat, collaboration and digital project management tools.

San Jose, Calif. – June 25, 2019 – Endace, a specialist in high-speed network recording, traffic playback and analytics hosting, today announced the results of its latest research study, Challenges of Managing and Securing the Network 2019, conducted by independent, US-based research company, Virtual Intelligence Briefing (VIB).

The study surveyed senior executives and technical staff at more than 250 large enterprises globally to understand the challenges that these organizations face in protecting their networks from cyberattack and performance issues.

25 June 2019 – WatchGuard® Technologies’ latest quarterly Internet Security Report shows a massive 62% increase in overall malware detections in Q1 2019 compared to the previous quarter. The report also found that cyber criminals are leveraging a wide array of varied attack techniques, including malicious Microsoft Office documents, Mac malware and web application exploits. These results illustrate that hackers are doubling down on well-known tactics like credential theft and ransomware by utilising fake Office documents and other attack vectors that require advanced defenses to combat a wider variety of threat vectors.

San Francisco: 6th June 2019: A new survey has shown that 88% of companies believe ‘self-service’ will be the fastest growing channel in customer service by 2021.

The State of Native Customer Experience Report, revealed today at Unbabel’s Customer Centric Conference 2019, details the opinions of senior executives surveyed at global companies (including several Fortune 500 organizations), regarding their worldwide multilingual customer support operations across the technology, retail, travel, finance, business services and entertainment sectors. 

Boulder, Colorado: Improving the customer experience is the number one goal for organizations when planning and orchestrating their software strategy. However, as far as testing practices are concerned, 47% of development teams on average across businesses are not testing the real user experience.

This is according to research released today from Eggplant, the customer experience optimization specialist. The study also highlights a gap between IT and business leaders thinking when it comes to testing strategy.

Reading, UK – 5th June 2019 - Carbon Black (NASDAQ: CBLK), a leader in cloud endpoint protection, today released a seminal report on the state of cybersecurity in the healthcare industry. The report, Healthcare Cyber Heists in 2019, features direct input from 20 industry-leading CISOs to determine how attackers have evolved over the past year.

Cambridge UK, Tuesday 4 June 2019 – Demonstrating the increasing global emphasis on improving data privacy following the introduction of the GDPR one year ago, 16 countries and 13 US states have plans to introduce similar legislation, Redgate analysis has found. Along with the current 28 member states of the EU, this means that over 62% of the world’s population will be protected by tougher data privacy laws moving forward.

Crawley, UK, May 22, 2019 – A year after the GDPR came into effect, a new study suggests many UK businesses are struggling to process requests from customers who are exercising their right to access the personal information stored about them. Of 37 businesses evaluated, primarily large financial services organizations, utilities and telcos, around a third (12) were found to be non-compliant, with five overshooting the time limit of one month that is specified by the regulation.  

San Mateo, May 16, 2019 - Websites that rank higher on Google tend to load faster and provide a smoother user experience on mobile according to a new Searchmetrics study conducted using Google’s open-source website auditing tool, Google Lighthouse[1]. And higher ranking sites in general are more likely to use modern web technologies such as next-generation image formats and the newer, faster HTTP/2 web protocol.