October 2020

Confirmit Receives 2020 Customer Experience Innovation Award from CUSTOMER Magazine

Confirmit receives best-in-class award for helping CX professionals to uncover powerful insights to stay one step ahead

London, UK, Oslo, Norway and New York, NY, 22 October 2020 – Confirmit has announced today that TMC, a global, integrated media company, has named Confirmit Horizons as a 2020 Customer Experience Innovation Award winner, presented by TMC’s CUSTOMER magazine.

The 2020 Customer Experience Innovation Award recognises best-in-class companies setting the standard in delivering exceptional customer experiences through all channels, including social.

Size Doesn’t Matter for Cybercrooks: Your Business is Next on the Hacking Block

Cybercrime is on the rise on an international scale, and no business or entity is safe. Large companies and multinational businesses may be high on cybercriminals’ list of targets, but that certainly doesn’t mean they’re the only entities affected. Small companies are being hard hit by criminal activities too.

VMware Global Report: Surge in Sophisticated Cyberattacks as eCrime Groups Grow More Powerful

Reading, UK. — 20th October, 2020 — VMware, Inc. (NYSE: VMW), a leading innovator in enterprise software, today released the results of its sixth Global Incident Response Threat Report, entitled: “The Cybersecurity Tipping Point: Election, COVID-19 Create Perfect Storm for Increasingly Sophisticated Cyberattacks.”

MetaCX Announces Revenue Revolutionaries Podcast Series

INDIANAPOLIS - Oct. 15, 2020 - MetaCX, the pioneer in a new outcomes-based approach for managing the customer lifecycle, today announced a new weekly podcast series called "Revenue Revolutionaries," hosted by Dave Duke, MetaCX co-founder and chief community officer. Published every Wednesday, each episode will feature candid conversations with chief revenue officers (CROs), chief customer officers (CCOs), and chief operating officers (COOs) responsible for leading teams focused on revenue growth and customer success. 

SANDSIV Named a Substantial CXM Market Challenger in Omdia Report

ZURICH, SWITZERLAND, 15.10.20 – Customer Experience Management (CXM) pioneers SANDSIV announces that it has been named a Substantial Market Challenger in Omdia’s Market Radar for AI-Enabled Experience Management Platforms.

Omdia evaluated nine XM systems on the range of their capabilities, the depth of their AI implementations, the breadth of their data-gathering functionality, and the maturity of their analytics and reporting features. sandsiv+ scored high marks on each of these criteria, marking it as an XM platform fully prepared to compete against the biggest names in the field.

Perforce CEO Mark Ties Wins EY Entrepreneur Of The Year® 2020 Heartland Award

MINNEAPOLIS, October 12th, 2020 – Perforce Software, a provider of solutions to enterprise teams requiring productivity, visibility, and scale along the development lifecycle, announces that Perforce CEO & President Mark Ties has been named an EY Entrepreneur Of The Year® 2020 Heartland Award winner.

“Mark is an innovative player in the software space and will continue to turn heads with his remarkable vision while positioning Perforce for hyper growth,” said Deborah Norville, anchor of Inside Edition, at the program’s first-ever virtual awards gala, hosted on Thursday, October 8, 2020.

A Beginner's Guide to AutoCAD

AutoCAD is a software utilizing computer-aided design (CAD). The company behind the program is Autodesk. Artists can draw and edit designs on the computer faster and more efficiently than by hand, saving time and enhancing productivity. You can also collaborate with others on your team to create your finished product. 

According to Statista, the CAD market is worth over $5.5 billion for 3D design and $1.97 billion for 2D design. By 2028, experts predict the usage will rise to $10.48 billion for 3D design alone. 

Russia in the cloud: What drives the market?

Moscow, Russia: Linxdatacenter, an international provider of data storage, cloud and telecom solutions, presented an overview of the Russian cloud services market, prepared by Olga Sokolova, General Manager Linxdatacenter Russia.

Rapid changes in the demand for data storage and processing, constant development of new technologies and solutions provide an interesting field for study and analysis. While the Russian data center market repeats in many ways the international trends, there are certain local specifics affecting its development.

COVID-19 Developer Impact Survey by Perforce Finds 19% Reporting 6+ Hour Increase Per Work Week

MINNEAPOLIS, October 8, 2020 – Perforce Software, a provider of solutions to enterprise teams requiring productivity, visibility, and scale along the development lifecycle, today announced the findings of their COVID-19 Developer Impact Survey.

The survey, conducted by JRebel by Perforce, measured the impact of the COVID-19 pandemic on development teams, including productivity, hours worked, and changes to staffing.

The survey found 91% of developers working remotely, and 58% reporting an increase in hours worked per week.

Companies were also affected, with 55% reporting a decrease in hiring during the COVID-19 pandemic, and nearly 33% reporting a decrease in staffed contractors.