The AI Implementation Playbook for SMBs: From Hype to First Deployed Workflow in 90 Days
Every business owner I talk to right now says the same thing about AI:
“Yeah, we’ve played with ChatGPT… but we haven’t actually implemented anything.”
Meanwhile, their competitors quietly roll out AI workflows that answer customers faster, follow up on more leads, and take grunt work off their team’s plate.
The gap isn’t access to AI. The gap is AI implementation. And AI implementation isn’t “we bought a tool” or “we asked ChatGPT to write an email once.” It’s when AI is wired into a real business process, runs reliably, and moves a metric you care about.