Retail

Half of Retailers Say Out-of-Stock Items Will be Biggest Challenge in 2023

DALLAS, TEXAS, 16th January 2023: SML RFID, an end-to-end RFID solution provider for global retailers, has today announced the launch of part one of its State of Retail 2022/2023 report, finding that 48% of retailers believe frequently out-of-stock items cause the biggest challenge to them serving customers in today’s retail environment. With an additional half (48%) of retailers reportedly seeing improving the in-store customer experience as a top priority throughout 2022, the report casts light on industry focuses and trends going forward into 2023.

Perforce Research: 68% of Online Shoppers Have Felt Like Throwing Their Phone Against the Wall

Minneapolis, MN., November 10, 2022 - Perforce Software, a provider of solutions to enterprise teams requiring productivity, visibility, and scale along the development cycle, released its Black Friday Consumer Report, revealing that 85% of consumers shop online or via a mobile app, with 59% using these digital channels as their primary holiday shopping channel. The study targeted U.S. consumers to better understand their holiday shopping habits and expectations of services and experiences of brands.

New Study: ‘Bricks beat Clicks’ on Google as Walmart, Nordstrom and BestBuy make Big Search Visibility Gains in Pandemic Year 2

San Mateo / Berlin, February 2, 2022 – Traditional big box retailers and department store brands with brick-and-mortar locations dominate the list of top ten eCommerce websites with the biggest gains in google.com search performance[1] in 2021 new research finds. While apple.com enjoyed the biggest absolute boost in search visibility during 2021, established retail brands walmart.com, nordstrom.com, bestbuy.com and target.com are in the top five in the analysis by Searchmetrics.

Real-time inventory visibility to be the top priority for 43% of retailers

Dallas, Texas - 17th January 2022: SML, an end-to-end RFID specialist for brands around the globe, has announced today that it has released part two of its State of Retail Insight Report: Better Serving Customers Through Technology, finding that 43% of retailers believe enhanced stock level visibility would help them better serve customers and increase the overall customer experience.

New study: Amazon wins biggest share of Google results in Apparel, Beauty, Sporting Goods and Health eCommerce

Berlin / San Mateo, November 23, 2021 – Amazon.com (9.7%), nordstrom.com (8.0%) and adoreme.com (5.0%) are first, second and third for the share of organic search results on Google’s first page when U.S. shoppers search for Apparel. In the Beauty sector, amazon.com (17.3%) is ahead of ulta.com (6.9%) and sephora.com (5.1%), while in Furniture the top three are wayfair.com (15.3%) amazon.com (11.3%) and homedepot.com (10.7%).

37% of Retailers are Confident of Business Growth Within the Next Year Following COVID-19 Fallout

DALLAS, TEXAS, 4th November 2021: RFID specialist, SML RFID, has today announced that it has released part one of its State of Retail in a Post Pandemic Era report, finding that over one third of retailers feel confident in their business’ ability to grow within the next year, but recovery from the pandemic still remains a concern.

How Retailers Use Software to Improve Customer Experience

Technology has penetrated almost every segment of the retail industry, from inventory management to customer service. The latest software solutions driven by machine learning, artificial intelligence, and automation allow for faster data analysis and deliver highly personalized customer experiences.

Here is how you can use software to boost user satisfaction.

Big Data Is the Future of the Retail Sector

In the competitive retail sector, brands need to continuously analyze market trends, monitor competitors, and collect customer data. That is where big data steps in. 

SML RFID Launches High Performance GB3U9 to meet today's supply chain needs and in-store operations

DALLAS, TEXAS, 6 APRIL 2021: SML RFID has today announced the latest addition to its range of high performance RFID inlays, one of the market’s first UCode9 ARC certified inlay - GB3U9. Designed to support retailers with a wide spectrum of inventory management and customer experience use cases, the GB3U9 is equipped with the latest RFID chip from NXP, UCODE 9, enabling industry best read sensitivity, resulting in high quality and rapid inventory counting in dense RFID tag populations.