Retail shrink is a huge and ever-growing issue. While retailers need to act fast to prevent billions of dollars in losses, their current solutions adversely affect shoppers — and may drive them toward e-commerce alternatives. How can companies overcome theft once and for all?
DALLAS, TEXAS, 16th January 2023: SML RFID, an end-to-end RFID solution provider for global retailers, has today announced the launch of part one of its State of Retail 2022/2023 report, finding that 48% of retailers believe frequently out-of-stock items cause the biggest challenge to them serving customers in today’s retail environment. With an additional half (48%) of retailers reportedly seeing improving the in-store customer experience as a top priority throughout 2022, the report casts light on industry focuses and trends going forward into 2023.
Minneapolis, MN., November 10, 2022 - Perforce Software, a provider of solutions to enterprise teams requiring productivity, visibility, and scale along the development cycle, released its Black Friday Consumer Report, revealing that 85% of consumers shop online or via a mobile app, with 59% using these digital channels as their primary holiday shopping channel. The study targeted U.S. consumers to better understand their holiday shopping habits and expectations of services and experiences of brands.
San Mateo / Berlin, February 2, 2022 – Traditional big box retailers and department store brands with brick-and-mortar locations dominate the list of top ten eCommerce websites with the biggest gains in google.com search performance[1] in 2021 new research finds. While apple.com enjoyed the biggest absolute boost in search visibility during 2021, established retail brands walmart.com, nordstrom.com, bestbuy.com and target.com are in the top five in the analysis by Searchmetrics.
Dallas, Texas - 17th January 2022: SML, an end-to-end RFID specialist for brands around the globe, has announced today that it has released part two of its State of Retail Insight Report: Better Serving Customers Through Technology, finding that 43% of retailers believe enhanced stock level visibility would help them better serve customers and increase the overall customer experience.
Berlin / San Mateo, November 23, 2021 – Amazon.com (9.7%), nordstrom.com (8.0%) and adoreme.com (5.0%) are first, second and third for the share of organic search results on Google’s first page when U.S. shoppers search for Apparel. In the Beauty sector, amazon.com (17.3%) is ahead of ulta.com (6.9%) and sephora.com (5.1%), while in Furniture the top three are wayfair.com (15.3%) amazon.com (11.3%) and homedepot.com (10.7%).
DALLAS, TEXAS, 4th November 2021: RFID specialist, SML RFID, has today announced that it has released part one of its State of Retail in a Post Pandemic Era report, finding that over one third of retailers feel confident in their business’ ability to grow within the next year, but recovery from the pandemic still remains a concern.
The journey you take your buyers on can result in conversions or bounces. No matter what type of business you own, you likely have a system for greeting new customers, teaching them about your product and closing the sale. There are many steps in between, and the more detailed your process, the more likely you’ll increase revenue.
Technology has penetrated almost every segment of the retail industry, from inventory management to customer service. The latest software solutions driven by machine learning, artificial intelligence, and automation allow for faster data analysis and deliver highly personalized customer experiences.
Here is how you can use software to boost user satisfaction.
In the competitive retail sector, brands need to continuously analyze market trends, monitor competitors, and collect customer data. That is where big data steps in.
DALLAS, TEXAS, 6 APRIL 2021: SML RFID has today announced the latest addition to its range of high performance RFID inlays, one of the market’s first UCode9 ARC certified inlay - GB3U9. Designed to support retailers with a wide spectrum of inventory management and customer experience use cases, the GB3U9 is equipped with the latest RFID chip from NXP, UCODE 9, enabling industry best read sensitivity, resulting in high quality and rapid inventory counting in dense RFID tag populations.
