Communication

Businesses with multiple departments often have a diverse mix of employees with different backgrounds and various perspectives. Conflicts are more likely to happen when people communicate in different ways or fail to understand where the other person is coming from. 

Leadership can implement practices to avoid many misunderstandings, but occasional tension will still occur. Knowing the best strategies to try to stop conflict before it starts and manage it when it does can keep the team moving forward and a company’s culture thriving. 

The lines between work-life balance are constantly blurred in today's remote and hybrid workforce, especially as modern technology has given rise to around-the-clock accessibility. Employees demand schedule flexibility and respect for their personal lives, while employers expect teams to prioritize their jobs, regardless of the time. The result is often burnout, stress and a decline in productivity. 

California's "Right to Disconnect" bill sought to remedy the issue by limiting communications during off-work hours, much to corporate dissatisfaction. However, the bill didn't pass, leaving many wondering what's next for ensuring work-life balance and supporting employee well-being. 

AI (artificial intelligence) has quickly become a staple in employees' daily work across various industries. From automating routine tasks to providing insightful information, AI is changing how employees work. It helps them reduce workloads and focus on more meaningful tasks in their jobs. As such, AI has become the tool needed to combat burnout and save time, giving workers more breathing room in their day-to-day work.

Telemarketers interrupt the workday and prevent genuine customers and business partners from getting through, affecting the bottom line. That’s why companies should block spam calls. Here’s how to do it.

How Can Companies Know if a Call Is Not Legitimate?

Businesses often can’t tell which calls are legitimate since people can spoof numbers and fake caller identification. The most common way to prevent this is by listing work phone numbers on the Do Not Call registry. Still, some organizations already engage in illegal calling practices and will continue to attempt contact.

Meetings act as a large part of everyday operations for teams to deliberate on ongoing projects, discuss profits and more. However, the days of confining business leaders to the four walls of conference rooms are long gone. Luckily, technology is by your side. Boardroom tech is redefining the meeting landscape, creating a flexible space that goes beyond remote connectivity.

From facilitating a smoother flow of ideas to supporting data-driven decisions, the right boardroom technology is here to create a transformative shift and drive your team toward success. Here is why collaboration and decision-making are central to boardroom meetings and how your company can empower these elements with technology.

Businesses are always looking for new ways to connect with their customers. That is why it is essential for business owners to stay ahead using the latest communication tools.

Enter the world of mobile messaging. SMS (Short Message Service) and MMS (Multimedia Messaging Service) are two powerful messaging platforms that help you engage your audience and grow your business.

Though they may sound similar, the two platforms have varying differences that businesses must know to leverage to their advantage. Here is how to revolutionize your mobile marketing strategy by exploring SMS vs. MMS.

A 2023 Emotional Intelligence Market study citing “heavy growth” of $49.93 billion USD by 2027 exemplifies the extent to which mastering “EQ” versus IQ is taking brands to exciting new levels of success … and why not embracing EQ can result in extreme opportunity loss or, far worse, be an outright brand buster. This as today’s highly discriminating and demanding marketplace is seemingly rife with substitutable solutions.

The need for productive remote development teams is crucial in the modern age. Because the pandemic expedited the transition to remote work, numerous tools and tips surfaced all at once for businesses to try until they found the perfect combination for their remote teams. To mitigate sifting through countless streams of advice, here is how to best support your remote development team, so they stay accountable and motivated.

A CX (customer experience) strategy is needed to gain a competitive advantage. These days, customers care more about the service than the price or the product itself. In fact, it’s becoming one of the highest key brand differentiators for companies. 

Positive experiences build customer loyalty, retain more customers and turn buyers into brand advocates. Yet, every interaction at each touchpoint must create a good experience.

Therefore, if you have a CX strategy but think you need to improve it, understanding your audience first is key.