CEO

CEO Corner: Analyzing the CMS Analysts: Which one is right for you?

Those of you who have been in the content management industry a while will remember the CMS Watch report. I’m not sure when I first heard of it, but I think it was at an AIIM conference in 2005. I remember thinking that if we could just get Agility into that report, we would have it made. Looking back, it’s amazing to see how many of the systems that ranked well in 2005 are either gone or no longer relevant.

CEO Corner: CMS Build or Buy–Where's the Respect?

I've been pitching one of Canada’s largest and most interesting brands for about 5 years now. It’s one of those dream customers that every CEO has. They are the perfect fit for our unique mix of capabilities and I was fully convinced that with a little patience, we would be given the chance to prove it to them. My systematic, persistent relationship building and follow-ups finally paid off early this year when a they emailed me an RFP for a new CMS.

I became giddy as I read through it as it basically described the features of Agility in minute detail.

CEO Corner: Choosing a CXM Solution - Best of Breed or All-in-One Suite?

Editor's Note: Petr Palas, founder and CEO of Kentico software, lets his voice be heard to in this week's CEO Corner. In this article, he provides rebuttal to an earlier CEO Corner written by Agility's Michael Assad. Where Assad favors a "best of breed" approach and questions the validity of CXM, Palas believe the future is in fully integrated CXM solutions. Which CEO is right? We'll let you decide...

CEO Corner: Open Source vs. Proprietary CMS

The first thing I did when I sat down to write this article was search the Google Keyword Tools for ‘Proprietary vs. Open Source CMS’. I wanted to see what kind of traffic this article might get. I got 0 searches per month globally.  A flip of the terms to the title I chose nets a whopping 22.  With < 10 in the United States.

My curiosity was piqued, so I checked ‘Open Source CMS’ and ‘Proprietary CMS’ and was not surprised with the 9,900 global searches for the former to 91 for the latter. This is out of 450,000 searches globally for ‘CMS’.

CEO Corner: CXM is DOA

It's no secret that I'm not a big fan of what the content management industry is calling 'Customer Experience Management', or CXM.  To be clear, I firmly believe that it's important to manage your customer experience.  What I don't believe is that your content management system vendor has the answer.

Yesterday, Robert Rose from Digital Clarity Group posted a great article on CXM. However, I came to very different conclusions based on the facts he described.

CEO Corner: How do You Compete with Free?

I went out for lunch with one of our customers last week. They are one of the largest magazine publishers in Canada and one of the first customers of our Magazine Suite.

I’ll leave real names out of it, but for the purposes of the article, I’ll call my lunch guest Ben. 

Ben is a media entrepreneur. He started a blog that became one of the most popular in Canada which was then bought by said publisher. He is now a VP.

Web Publishing Interviews by Michael Assad

Michael Assad, the CEO and a co-founder of Agility, must have been one busy man with a video camera during this year's SXSW. Michael was able to interview a number of leaders in the Web publishing industry including people working for such groups as Time Inc., Hearst, BBC, the New York Times, and Al Jazeera.

My two favorite interviews includes Michael's interview with Perry Solomon from Time Inc and his interview with Bill Adair from PolitiFact. One of my long standing criticisms of traditional media has been their lack of enthusiasm in embracing digital media. As a blogger, I tend to think that perhaps they "just don't get it" but such an argument would not be honest nor truthful. There are major players in the publishing industry that have known for decades that digital publishing needed to be a part of their business model. That iPad you're using wouldn't have been possible without the amount of brain storming provided years prior by these publishers.

Given one reason or another though, publishers until recently have been slow to deliver their content in the multiple formats and the mediums we prefer. As skilled as the publishing industry may be for delivering digital content their achilles heel has been unwillingness to take necessary risks. That's why this is great video footage from Michael as they show the print industry is now ready to fullly evolve and allow the digital publishing business take to be fully integrated with traditional print. At least that's what I take away from these videos.