Artificial Intelligence

ChatGPT in 2024: Predictions and Forecasts

OpenAI has been the trendsetter since it redefined generative artificial intelligence with its large language model. Already, it is clear that will not change in 2024. Here are some of the most likely changes awaiting ChatGPT.

ChatGPT Will Undergo Massive Changes in 2024

ChatGPT has been in the news more than usual in recent months. On November 17, Sam Altman stepped down as chief executive officer (CEO) of OpenAI after the board of directors claimed they could no longer put their faith in him. The move caused an immediate, widespread backlash.

AI Adoption Angst: 9 Ways Leaders Are Suffering Inadequate Implementation

In today's fast-paced and technology-driven world, Artificial Intelligence (AI) has emerged as a transformative force that holds the potential to revolutionize the way we work, make decisions and interact with technology. AI promises greater efficiency, data-driven insights, and enhanced productivity, making it a valuable tool for businesses across various industries. Yet, despite the promises of this cutting-edge technology, many leaders find themselves grappling with the challenges of effectively implementing AI in the workplace.

5 Ways You Can Optimize Your WordPress Website With ChatGPT

WordPress is one of the world’s most popular content management systems (CMSs). While it was first invented with the primary intention of publishing blogs, it has long since evolved. Today, WordPress can create different websites for a range of purposes.

This CMS offers many plugins and tools that can help you optimize your website. While not traditionally designed for WordPress, one tool that can prove vital to create a more refined experience for site visitors is ChatGPT. Here are five ways you can utilize ChatGPT to optimize your WordPress website.

Graphic Design Technology Trends in 2023

Graphic design is continually evolving and changing. Factors impacting the industry include seasonal color palettes, consumer buying preferences and graphic design technology. In 2023, there are numerous exciting tech advances that may change the way designers work and create. 

Staying on top of what’s hot helps you be as productive as possible and lets even small firms stay ahead of the competition. From powerful artificial intelligence (AI) software to hardware tools, these are the elements shaping the industry. 

These Are the Top Tech Upgrades Your Business Needs to Make in 2023

Most small business owners know how important technology is to their business. It allows them to compete with further-established organizations and achieve more growth. Yet, budget constraints often keep business owners from investing in the latest tech. 

Instead of investing in every innovation, consider optimizing your budget by focusing on your business's most important tech upgrades.

The Top Technologies to Support Worker's Cognitive Performance

A wonderful thing that businesses cannot afford to operate without is technology. Since we live in a digital era, companies must find ways to embrace the new wave of technology.

Cognitive technologies are one aspect that can entirely benefit your organization. Today, they exist by conducting tasks traditionally performed by people. They support employees’ performance, helping businesses with cost, speed and quality.

With cognitive technology, it’s possible to automate tasks such as planning, learning and reasoning from uncertain information. Read on to learn about the latest cognitive solutions and how they’re helping employees improve their performance.

Half of customer service calls fail due to contact center background noise

London, UK; 26th September 2022: Almost half of customer service calls are abandoned due to contact center background noise, with 42% hanging up immediately when they detect the noise.

That’s according to the team behind IRIS Clarity, the AI-powered voice isolation app, which surveyed 1,000 consumers across the UK and US around their interactions with contact centers. The results are compounded by the fact that while all respondents indicated they use voice channels in some way for their customer service inquiries, more than half (54%) said they only use it for critical issues — making voice a premium that is demonstrably failing to deliver.