October 2021

The Evolution of the Automation Industry

Innovations in the automation industry, driven by new technology like AI, are transforming how businesses manage repetitive tasks.

Right now, automation can refer to a wide range of technologies — from complex machines like robot arms to relatively simple computer software that automates work like data entry and processing. 

These key trends show how the automation industry is evolving right now, and where the industry is likely to go in the near future.

Survey reveals 75% of UK businesses think that remote workers pose a greater threat than office workers

Phishing attacks are seen as the number one cyber threat

27 October 2021: In a survey of UK cyber security, IT and business professionals commissioned by WatchGuard Technologies, 75% of respondents believe that remote workers pose a greater IT security risk to their business than office workers. This heightened level of threat as most companies return to a mix of home and office working post pandemic, contributes to the massive 83% of respondents who feel that cyber attacks on their business will increase over the next 12 months.

Half of enterprises cannot trust their CRM data for a single source of truth on customers

SAN FRANCISCO — October 26, 2021 — Half of large enterprises worldwide (47%) feel they cannot rely on their CRM data to provide a single source of truth regarding customer data, according to the State of Enterprise CRM Data Management: 2021 study released today.

Commissioned by Odaseva, the number one enterprise data platform for Salesforce, the study reveals that high expectations for actionable insights from CRM data are rarely being met.

Forsta Receives 2021 Customer Experience Innovation Award from CUSTOMER Magazine

B2B company honoured for the 13th consecutive year for improving customer experience and insights technology 

NEW YORK, OSLO, Norway and LONDON, October 26, 2021 — Forsta, the leading Customer Experience and Research Technology company created by the merger of Confirmit, FocusVision and Dapresy, announced today that TMC, a global, integrated media company, has named the Forsta Platform as a 2021 Customer Experience Innovation Award winner, presented by TMC’s CUSTOMER magazine.

The 2021 Customer Experience Innovation Award recognises best-in-class companies setting the standard in delivering exceptional customer experiences through all channels.

Wolters Kluwer Named Finalist in Best Place to Work in IT category at BCS & Computing UK IT Industry Awards 2021

26 October 2021, Kingston Upon Thames: Wolters Kluwer Tax & Accounting UK has been shortlisted in the ‘Best Place to Work in IT’ category at the BCS/Computing UK IT Industry Awards 2021.

Wolters Kluwer is a leading company in the development of software solutions, information and services for advisors and companies. The shortlisting celebrates the company’s people-centric focus that strives for an inclusive company culture.         

The BCS/Computing UK IT Industry Awards 2021 are a platform for the entire IT profession to celebrate best practice, innovation, and excellence.

Kofax 2022 Intelligent Automation Benchmark Study Reveals Companies’ Automation Priorities in the Race to Digital Transformation

Global Survey of 800 Executives Details the Prioritised Business Workflows being Automated, the Challenges in Doing So and the Benefits of Success

 

London, UK – October 20, 2021 – When virtually any business workflow can be automated, which do enterprise executives say are the most important and deliver the greatest value? That’s the focus of the Kofax 2022 Intelligent Automation Benchmark Study just published by Kofax®, a leading supplier of intelligent automation software for digital workflow transformation. First published in 2019, the annual global report has become the insider study by detailing companies’ intelligent automation ambitions, challenges and outcomes.

 

Blancco prevented 68M KG of E-waste in 2021

ESG report launched today reveals Blancco’s circular economy focus, the company’s positive social impact and its support for its customers in achieving their own ESG objectives

AUSTIN and LONDON – October 20th, 2021 – Blancco Technology Group (AIM: BLTG), the industry standard in data erasure and mobile lifecycle solutions, today announced that in 2021 it securely erased 54 million IT assets and other data bearing devices to prevent 68.2 million KG in electronic equipment waste going to landfill, with a pre-use carbon footprint of 5.6 billion KG. The data is based on information gathered from customers, and was revealed today in Blancco’s 2021 Environmental, Social and Governance (ESG) report.

Microsoft, Intel and Goldman Sachs to lead new TCG work group to tackle supply chain security challenges

Beaverton, OR, USA, October 19, 2021 – Trusted Computing Group (TCG) has today announced a new work group that will define how TCG technologies can be implemented to address supply chain security challenges. Led by representatives from Microsoft, Intel, and Goldman Sachs, the work group will create guidance that defines, implements, and upholds security standards for the entire supply chain

With the number of cyber-attacks attempting to compromise the supply chains of industries and governments rising, the Supply Chain Security work group will bring together industry experts from across the technology ecosystem.