Gartner calls ‘hyperautomation’ the most important of the top 10 strategic technology trends for 2020. Is it worth the hype? The short answer is, “Yes.”
As 2020 has unfolded, digital disruption has had many organizations feeling the pressure to innovate to streamline internal operations and customer-facing experiences more quickly. However, as organizations look to drive innovation by transforming business processes, they often run into roadblocks or are uncertain of where to begin.