Modern businesses cannot survive for long when relying on a single sales channel. In today’s hyper-competitive environment, organizations must coordinate their efforts across in-person, e-commerce and social media platforms to stay afloat. However, doing so effectively can be challenging.
Many managers use key performance indicators (KPI) to measure workplace success. These tangible metrics offer a straightforward way to track progress and achieve goals.
While KPIs provide valuable information, they often keep employees from feeling motivated to perform at their best. Workers must feel excited about their roles, so they care deeply about their contributions. Instead of focusing solely on the numbers, organizational leaders drive more meaning by leveraging several actionable strategies.
Businesses thrive today thanks to technology’s efficiency, but this increasing reliance also poses new blind spots. Understanding shadow IT is crucial for brand leaders, especially when it puts their enterprises at risk.
Shadow IT is when employees turn to unauthorized software, devices or cloud services without the IT department’s knowledge. Examples include employees using personal cloud storage to access corporate data from anywhere or unauthorized collaboration tools to transfer documents.
Overhead music in brick-and-mortar stores is so common today that many people don’t think twice about it. There’s a reason why it’s become an unofficial industry standard — music has a powerful psychological effect on shoppers.
The best marketing is the kind that customers don’t even perceive as such. In-store music can fall comfortably into that category if you use it correctly. Once you know how your song choice can influence customers, you can use it to your advantage.
Artificial intelligence (AI) is reshaping industries at a remarkable pace, and 2025 promises even greater transformations for businesses leveraging this technology. With predictions highlighting significant advancements, organizations must stay ahead to harness AI's potential effectively.
Explore key AI trends for 2025 and actionable strategies that will help businesses thrive in this ever-evolving technology landscape.
Generative AI tools are expected to evolve beyond content creation to enable design, product development and marketing innovation.
Knowing your customers’ needs will help you reach them on a deeper, more engaging level. When it comes to customer journey mapping, there are dozens of tools you can use to improve performance. Which measurements are crucial to your business success? It depends on your industry, business model and specific target audience.
Gone are the days when people interacted with sales clerks or business owners face-to-face. Today's customer journey looks more like a winding road with detours, hills and valleys.
Today’s businesses face the constant threat of scams, costing them resources and dipping into profits every year — the average cost of a data breach was $4.88 million in 2024. While smaller organizations may see less of an impact, the costs can still add up. Having a plan in place reduces the expense and gets the business back up and running quickly so it doesn't suffer from lost business.
When most people hear "luxury brand," their minds settle on high-quality goods, expensive tastes, VIP treatment and prestige. However, the elements of luxury branding go much deeper than offering designer clothing and premium cars. Business owners hoping to create a name for themselves in the world of grandeur and extravagance must start by comprehensively transforming their user experience.
Luxury brands are unlike any other. Consumers often fixate on elements like:
