San Francisco, USA. 29th September, 2020: More than half of the public expects customer service to be ‘back to normal’, despite disruption caused by COVID-19, according to research by gig customer experience platform Limitless. 51% of 400 respondents surveyed felt that customer service should be back to normal efficiency and quality levels - compared to 75% who were prepared to make allowances for brands earlier in the year.

The research comes as brands begin the countdown to the busiest shopping period of the year, beginning with Black Friday (November 27th) and Cyber Monday, (November 30th) as well as the peak Christmas 2020 holiday shopping and January 2021 sale season.

September 29, 2020 – SAN FRANCISCO – A new report from email security company Tessian reveals that 75% of IT decision makers believe the future of work will be remote or “hybrid” - where employees choose to split their time between working in the office and anywhere else they’d like. As businesses try to deliver a seamless hybrid experience, Tessian’s Securing the Future of Hybrid Working report reveals the security risks they must overcome and the pressures on IT teams.

A New Look for the Modern Workforce

24 September 2020 – In its latest Internet Security Report, WatchGuard Technologies found that despite an 8% decrease in overall malware detections in Q2 2020, 70% of all attacks involved zero day malware - variants that circumvent antivirus signatures, which represents a 12% increase over the previous quarter.

London — Sept. 17, 2020 – Cornerstone OnDemand (NASDAQ: CSOD), a global leader in people development solutions, today announced the results of a new workforce trends report from the Cornerstone People Research Lab (CPRL) titled A License to Skill: Embracing the Reskilling Revolution. The global research report reveals that while organizational leaders and employees have rallied around the importance of skills, there remains a confidence gap in the efficacy of skills-based learning programs that advance careers and innovation in the business.

I'm not really sure this is a thing but Twitter thinks to seem so. According to my sources, IT Professional Day is celebrated on the third Tuesday in September of every year. Honestly, this is the first year I've heard of this national/international day but a quick search shows that quite a bit of those in my profession are celebrating this day. So given that national and international days have been given to every breed of cat and dog imaginable, I say why not elevate us IT folks with our own day of celebration?

MINNEAPOLIS, September 11, 2020 – Perforce Software, a provider of solutions to enterprise teams requiring productivity, visibility, and scale along the development lifecycle, announced the release of the Helix TeamHub Command-Line Client (hth-cli). hth-cli is the only command-line tool to enable developers to execute Git commands across repositories and gain speed.