Customer experience is tricky, but you can clear the way to success with the right metrics. Zero in on the essentials — like customer satisfaction and churn rates — to discover how likely buyers are to return or spread the word about your business. By understanding these key performance indicators (KPIs), you can find key strategies to take your customer experience to the next level.
In the tech industry, we often see game-changing trends that redefine how we handle computing. Sometimes, these trends escalate to full-blown explosions of technology usage. It happened with virtual machines (VMs) and now it’s happening with SQL server containers.
During the past seven days I've been upgrading our websites from Drupal 9 to Drupal 10. There are four of them which includes socPub, CMS Report, INFOTECH Pub, and After Work Pub. While one is never quite done with the work, we're quickly moving from the upgrade back to the maintenance phase of these website. As the dust settles down it will soon be time to start focusing on the content and presence of these websites.
In today's fast-paced and technology-driven world, Artificial Intelligence (AI) has emerged as a transformative force that holds the potential to revolutionize the way we work, make decisions and interact with technology. AI promises greater efficiency, data-driven insights, and enhanced productivity, making it a valuable tool for businesses across various industries. Yet, despite the promises of this cutting-edge technology, many leaders find themselves grappling with the challenges of effectively implementing AI in the workplace.
Burlingame, CA - October 31, 2023 — Imply, the company founded by the original creators of Apache Druid, is excited to announce the launch of its Developer Center. This one-of-a-kind hub is designed for developers, engineers, and architects and is aimed at accelerating the development of real-time analytics applications.
Remote work is here to stay, and employers are implementing new technology to accommodate the changing work environment. One solution gaining ground is the use of cloud-based software for data storage and extra computing power. Here’s how the cloud has made remote work easier and safer than ever.
This past month I replaced a line of Hi-Fi speakers I've listened to and enjoyed for the past 20 years with a pair of new floor speakers from Klipsch. It's an acknowledgment that my hearing and tastes have changed and it's time to listen to my music through a new stereo system. This recognition of needing to do things differently has become a common theme for me lately. I'm finding the old ways aren't working and perhaps joy can be found again by doing something new. With this theme on change, instead of blogging only when I'm inspired by great ideas or events, I decided to blog every few days as I take part in the 100 Days to Offload challenge.
Tech businesses and employees should have retirement account options that fit their needs. While they could stick with the traditional 401(k) plan, many other types offer more significant tax benefits and fewer restrictions.
Tech workers’ incomes hit a record high in 2021. The average salary reached over $104,500, with many jobs seeing more than 10%-20% growth in earnings from 2020. Even though this increase is fantastic, it made some of the most popular retirement plans inaccessible.
