Technology

Technology Trends Improving Customer Experience in 2020

As technological advancement continues to reshape the world and every industry in the business sector, entrepreneurs and leaders find themselves at a crossroads. Do you continue doing what you always did and hope that money will keep rolling in, or do you capitalize on the modern trends and pioneer the integration of technology to set the stage for growth and expansion in the future? For an experienced business leader, the decision is simple. Leveraging technology to push your company forward is one of the best ways to ensure future growth, and of course, the best way to improve customer experience across the board.

How IoT Is Improving the Health Care Industry

There was once a time when medical professionals didn't have a database of facts at their fingertips. There was no disease contact tracing or access to the latest information. Doctors and nurses had to do the best they could with the information at hand. Thanks to the Internet of Things (IoT), the landscape of health care is vastly different in the 21st century.

Panasonic Launches Its Most Rugged and Powerful Android™ TOUGHBOOK A3 Tablet With A 10.1” Display

BRACKNELL, UK. 24th June 2020 – Panasonic further strengthened its popular Android line-up today with the launch of the TOUGHBOOK A3, a fully rugged tablet with a 10.1 inch display. With businesses increasingly turning to Android for their rugged mobile tablet and handheld needs, the TOUGHBOOK A3 is ideal for emergency services personnel, utilities and field service agents, as well as transport and logistics operators, and those working in automotive.

Mechdyne Collaboration Tool for Design Thinking, Agile Project Management Features Upgraded Capabilities

June 17, 2020 Marshalltown, Iowa: Mechdyne Corporation, an advanced technology powerhouse and pioneer in immersive display systems, today announced that its Software Services business unit has introduced Meeting Canvas 3.0. Meeting Canvas is a software platform that enables multidisciplinary collaboration and data-driven decision making. Meeting Canvas unifies access to content and data sources. It presents them in contextual ways, across any display system, making Meeting Canvas the ultimate collaboration tool for design thinking and agile project management teams.

Ada Awarded as Technology Pioneer by World Economic Forum

New York, 16 June, 2020 – Ada, the health company behind the leading AI-powered assessment technology, was selected among hundreds of candidates as one of the World Economic Forum’s “Technology Pioneers”. Ada is creating a new digital frontdoor to personalized health, bringing together global medical knowledge with a uniquely powerful AI approach to help people actively manage their health and support health providers, systems, governments and organizations to deliver quality, effective care.

New WatchGuard Tabletop Firewall Lineup for Small, Home and Midsize Offices

9 June 2020 – WatchGuard® Technologies has released its new Firebox T Series tabletop firewall appliances. The WatchGuard T20, T40 and T80 Fireboxes give small, home and midsize office environments the advanced performance to support business-critical internet speeds and a broad range of enterprise-grade security services delivered in a compact form factor.

My Turntable of Choice: The Fluance RT82

A few months ago, I reviewed six different vinyl record turntables due my renewed interest in listening to music pressed on vinyl records. Despite all six vinyl turntables being good choices to consider, I still needed to select the turntable I would bring into my home. In the end, it was the Fluance RT82 Reference High Fidelity Vinyl Turntable that I chose as my latest stereo component. 

HUBER+SUHNER enables continuous electric vehicle charging at 500 A

HUBER+SUHNER, a leading global supplier of electrical and optical connectivity solutions, has today launched the RADOX® HPC500; a new addition to the RADOX® high power charging portfolio. It is the world’s first cooled charging cable system that allows continuous charging at 500 Amperes even in high-temperature environments.

US Accountancy professionals “fatigued” by the complexity of technology choices available to them

The way in which accountancy firms are using technology to manage client engagements is becoming increasingly fragmented, leading many in the industry to believe quality is suffering under increasing time pressures and the need to juggle multiple applications to keep work on track. This is the key finding from a new study published by Huddle, comprising interviews with more than 250 partners and senior executives across the US to understand how firms are using technology to work with clients.

‘Gig’ customer service booming during Covid-19, says report

San Francisco, USA. 12th May 2020: Two thirds of people signed up on ‘gig’ customer service (GigCX) platforms are seeing an increase in demand for customer service tasks since the COVID-19 pandemic began, according to The ‘Annual Gig Customer Service’ report, released today by AI-driven gig customer service platform Limitless. The gig customer service model is already in widespread use at companies such as Microsoft, Unilever and Sage.