Confirmit

Confirmit Named a 2020 Tech Culture Award Recipient by TMCnet

New York, NY — 3 February 2021 — Confirmit announced today that TMCnet, the leading website building communities online, in person and in print for communications and technology markets, has named them a recipient of the 2020 Tech Culture Awards.

“The heart of Confirmit’s business is not technology, it's people, and I think this award recognition reinforces just that,” said Kyle Ferguson, CEO, Confirmit. “Our goal is to be more than just a technology supplier – it’s to partner with customers to become an extension of their team, helping them to break down barriers to implement the solutions they need. Joining Confirmit means you will help shape the vision customers have for their company’s future.”

Confirmit Announces 2019 ACE Award Winners

New York, NY – 14 May 2019 – Confirmit, the leading global solutions provider for Customer Experience, Voice of the Employee, and Market Research today announced the winners of the 2019 Confirmit ACE (Achievement in Customer Excellence) Awards. Established in 2005, the annual award program recognizes Confirmit clients who demonstrate proven excellence and innovation in their Customer Experience programs. This year’s programs focused specifically on how companies are using customer experience to develop insights that enable smarter decisions and better business outcomes.

The Five Habits of Highly Effective Customer Experience Professionals

New York, NY: 13 November 2018: There are five key habits that successful CX professionals have in common, according to the newly published State of Customer Experience 2018 report. 

The study is one of the most comprehensive global surveys of CX practitioners and was carried out by Confirmit in partnership with Engage Business Media. The resulting report, the State of Customer Experience report analyses the factors that define leaders and laggards in CX across different industries, and across B2B and B2C markets. The results show that leaders share common attributes which are critical in driving CX success, increased investment and customer-centricity.

Confirmit delivers mobile survey experiences anywhere with Confirmit AskMe

Innovative new app maximizes mobile feedback opportunities regardless of connectivity

New York, NY: 10 January 2017: Confirmit has launched Confirmit AskMe, a mobile survey app that allows participants to respond to Voice of the Customer, Voice of the Employee and Market Research surveys wherever and whenever it suits them – even without an internet connection.