Washington D.C., USA – January 16, 2018: Axios Systems, a pioneer of “Fit for Purpose” IT Service Management (ITSM) and IT Operations Management (ITOM) cloud solutions, is delighted to award its Customer of the Year award to US-based financial institution, Glacier Bancorp.
Based in Kalispell, Montana, Glacier Bancorp provide commercial banking services in 91 communities and 146 banking offices across Montana, Idaho, Colorado, Utah, Washington, Wyoming and Arizona. They provide a wide variety of services including mortgage origination services, retail brokerage services and commercial, consumer and real estate loans.
A customer since 2012, Glacier Bancorp received the Customer of the Year award due to their commitment to Axios Systems as a partner, as well as their strategic use of the comprehensive suite of services provided by assyst, the leading software solution from Axios.
In collaboration with the Axios team, Glacier Bancorp has made a number of worthwhile improvements to their configuration of assyst in 2017. From simpler configurations, like enabling assyst’s recently-released, ITIL-aligned priority calculator, to loftier ambitions, including tuning the framework of their assyst CMDB towards enabling service-oriented event reporting, Glacier IT is vigilant in their pursuit of the ways that assyst can help add value and better align with the business.
Chris Torma, Change Manager at Glacier Bancorp said: “Glacier Bancorp IT is committed to bringing further value to our business through ongoing efforts to make processes more effective. As assyst customers, partnership with Axios plays a vital role in the achievement of our IT Service Management goals.”
Markos Symeonides, Regional CEO at Axios Systems said: “Glacier Bancorp has redefined what a true business partnership is. Its dedication to driving efficiencies within its own organization and loyalty to the Axios brand has been second-to-none. I’m delighted to be able to award them the Customer of the Year accolade.”