May 2020

“Broadcasters must implement next-generation technologies to address soaring demand for high-quality transmission,” says HUBER+SUHNER

As live streaming and subscriber platforms become ever popular, network operators must urgently address the challenges linked to the growing demand for high-quality broadcast. To thrive, the industry must adopt systems that enable faster networks and larger bandwidth – both of which are essential for the rapid transmission of large digital files across a range of distances, without compromising on the quality of the signal.

US Accountancy professionals “fatigued” by the complexity of technology choices available to them

The way in which accountancy firms are using technology to manage client engagements is becoming increasingly fragmented, leading many in the industry to believe quality is suffering under increasing time pressures and the need to juggle multiple applications to keep work on track. This is the key finding from a new study published by Huddle, comprising interviews with more than 250 partners and senior executives across the US to understand how firms are using technology to work with clients.

73% of UK consumers say current online experience from brands will change future spending post-lockdown

50% will spend less or switch from brands that have not met their needs during pandemic, Kameleoon research finds

13 May 2020, UK consumer behaviour is being reshaped by the current COVID crisis, with 27% of people saying they’ll do more activities digitally long-term. Yet, despite the opportunity for brands to increase digital revenues, 59% of consumers are not happy with the level of personalization and reassurance delivered online by most companies, according to a new consumer study.

Amanda Bedborough of DataCore Software Recognised as One of CRN’s 2020 Women of the Channel

Reading, UK, 12 May, 2020 – DataCore announced today that CRN®, a brand of The Channel Company, has named Amanda Bedborough, Senior Vice President, EMEA Operations, to its esteemed 2020 Women of the Channel list. Recognising the unique strengths, vision, and achievements of a select group of women, this prestigious, annual list acknowledges channel leaders who are blazing a trail for future generations. These women are from all areas of the IT ecosystem, including technology vendors, distributors, solution providers, and other IT organisations. 

An Employer’s Guide in Increasing Workforce Productivity

How do you increase workforce productivity during the current COVID-19 pandemic? Workforce/labor productivity is defined as "the ratio of a volume measure of output to a volume measure of input.” It is the amount of goods and services that a worker produces in a given period of time. A business may measure productivity by the number of units produced within an hour and the number of sales calls made within a day or the amount of dollars placed by new investors within a quarter.

‘Gig’ customer service booming during Covid-19, says report

San Francisco, USA. 12th May 2020: Two thirds of people signed up on ‘gig’ customer service (GigCX) platforms are seeing an increase in demand for customer service tasks since the COVID-19 pandemic began, according to The ‘Annual Gig Customer Service’ report, released today by AI-driven gig customer service platform Limitless. The gig customer service model is already in widespread use at companies such as Microsoft, Unilever and Sage.

Christina Walker of Blancco Named to CRN’s 2020 Women of the Channel List

Global channel director recognized for her leadership, expertise and dedication to the IT channel

Austin, TEXAS – 11 May, 2020 – Blancco Technology Group (LON: BLTG), the industry standard in data erasure and mobile device diagnostics, today announced that CRN®, a brand of The Channel Company, has named Christina Walker, global director of channel sales and programs at Blancco, to its esteemed 2020 Women of the Channel list. Recognizing the unique strengths, vision and achievements of a select group of women, this annual list acknowledges channel leaders who are blazing a trail for future generations.

Artesian Solutions and Baringa Partners COVID-19 Relationship Banking Exclusive: Leading lenders agree it will take 1-2 years to establish a stable “New Normal” and digital investment will be key to successful relationship banking in the post COVID-19 age

11th May 2020: On 30th April Artesian Solutions, a leading provider of client intelligence and risk solutions, and award winning management consultancy Baringa Partners, brought together 22 senior banking executives from across 12 of the UK’s leading banks to reflect and share their views on Relationship Banking during the coronavirus pandemic. The event uncovered significant consensus on the challenges facing banks, as well as the solutions, as banks adjust to the “new normal” of relationship banking in the COVID-19 era.

Perfecto by Perforce Releases Spring 2020 Test Coverage Index

Perfecto’s latest Test Coverage Index helps teams extend their test coverage with global data on the top mobile devices and web browsers from around the world.

MINNEAPOLIS, May 7, 2020 – Perfecto by Perforce, market leader in cloud-based automated mobile and web application testing solutions, today announced the release of its Spring 2020 Test Coverage Index, a biannual publication which analyzes emerging trends in web and mobile app testing, outlines mobile device, browser, and OS releases, and provides device usage data from around the world.