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November 2019

CleverTouch Marketing Achieves 3-Star Status in Best Companies Accreditation Programme 2019

11 months ago By Real Wire

Hampshire-based Marketing Technology consultancy recognised as an organisation with ‘extraordinary’ levels of workplace engagement

Alresford, UK, 29 November 2019 – CleverTouch Marketing, Europe’s most respected Marketing Technology consulting and service provider, has been awarded 3-Star status in Best Companies Accreditation Programme 2019 for its ‘extraordinary’ levels of workplace engagement, it announced today.

Unbabel Triumphs at ‘ECCCSA’ Awards with Concentrix Customer Service Partnership

11 months ago By Real Wire

·         Winners in the “Best Innovation in Customer Service” category

·         Finalists included Paddy Power Betfair, Talk Talk, and Nationwide Building Society.

·         Secured award through work with Concentrix for a mutual large travel client delivering multilingual customer service

 

London, UK and Lisbon, Portugal, 27th November 2019: Unbabel, the AI+human translation platform, today announced that it has won the European Contact Centre and Customer Service Award (ECCCSA) for “Best Innovation in Customer Service”, thanks to a joint case-study with Concentrix.

 

QR Code Spam Infographic

Unknown danger: 74% of Internet users unaware of QR Code Spam despite growing problem

11 months ago By Real Wire

27 November 2019, London – Seventy four per cent of British internet users have never heard of QR code spam, according to a recent representative survey commissioned by European email provider GMX. This is despite a significant increase in QR code spam being detected by GMX email security experts. They analysed how spammers change their methods by running so called ‘honey traps’, which are special email accounts without spam filters which aim to attract as much spam as possible. The analysis of the contents of these traps show that QR code spam is trending in 2019 top spam methods.

Event Transport Solution

What You Need to Know About Event Transport Solution?

11 months ago By Ritesh Patil

Be it a personal or corporate event, transportation management plays an important role in the entire event experience. For a local or a small event, it is possible for you to manage the transportation by yourself. But the problem arises when there is a big event, especially on a national or international level. For such kinds of events, the smooth management of transportation cannot be handled single-handedly. 

What can be the solution? Choose a professional team that provides event transportation solutions. It will help you have full control over your event, get equipment, goods, and guests on time and stay connected with the internal and external network for the event in an organized way.

New study: Competition is increasing in Google Shopping, but will this satisfy EU regulators?

11 months ago By Real Wire

San Mateo, November 26, 2019 – Two years after the EU fined Google 2.4 billion euros ($2.65 billion) and ordered it to open up its Google Shopping service to greater outside competition, around half of the ads on the platform in the UK, Germany and France are now placed via external providers according to a new study by Searchmetrics. But doubts remain as to whether this will convince the EU’s competition regulator.

UKCloud wins Service Excellence Award at Inspire’19

11 months ago By Real Wire

UKCloud’s investment in customer excellence has resulted in a NPS swing of +70 and an award-winning performance at Inspire’19.

London – 26th November 2019 – UKCloud, the multi-cloud experts dedicated to making transformation happen across UK public sector, has today announced it has won the Service Excellence Award at Inspire’19.

Egress Scoops Security Innovation of the Year Award at the Computing Security Excellence Awards 2019

11 months ago By Real Wire

London – 22nd November, 2019 - Egress, the leading provider of people-centric data security solutions, today announced it has been recognised as the Security Innovation of the Year at the Computing Security Excellence Awards 2019.

The Computing Security Excellence Awards celebrate the achievements of the IT industry's best security companies, solutions, products and personalities, recognising those who have set the benchmark for innovation, entrepreneurialism and technical excellence. From the greatest firewall product to the most impressive IT leader in the industry, the award categories represent all significant factors of security innovation.

Man using his laptop computer

Five Types of Online Maps Your Site Visitors Are Looking For

11 months ago By Lexie Lu

There are many different reasons for adding an online map to your website. It offers visitors a point of reference based on location, weather or even geographic locations served. Some businesses benefit more from maps than others, and different types serve various purposes. 

There are around 30 million small businesses in the United States, with small-business owners earning about $50,347 per year. If your company has a brick-and-mortar location, office space or distribution area, then a map shows users exactly where your products are available or where to find you. 

Irish Artificial Intelligence excellence recognised by AI Awards 2019

11 months ago By Real Wire

Irish Artificial Intelligence excellence recognised by AI Awards 2019

- Awards Celebrate Irish AI Innovation across diverse sectors
- ESB, Mastercard Labs, SAP, SoapBox Labs, INFANT scoop accolades
- Ciaran O'Mara, University of Limerick scooped AI Student Prize

Dublin, 20th November 2019: Mastercard Labs, SAP, SoapBox Labs, INFANT Research were honoured at the AI Awards 2019 ceremony.

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